USRS Frequently asked questions - complete list
Frequently asked questions - complete list
Consular
Topics
Questions
Australia
- How many Americans live in Australia?
- How many U.S. Presidents have visited Australia?
- How many U.S. Secretaries of State have visited Australia?
- What can you tell me about Australia?
- Who were the previous U.S. ambassadors to Australia?
Comment
- How do I contact President Obama?
- How do I tell you what I think about the U.S. government?
Consumer
- How do I make a consumer complaint?
- How do I identify a scam or fraud?
- How do I find information about a particular company or business in the United States?
Directory
- How do I find an address, phone number, or zip code?
- How do I find someone in the United States?
- How do I obtain a birth, death, or marriage certificate
from the United States?
- How do I find out the two-letter abbreviation of a state?
- How do I mail alcohol to the United States?
- How do I mail food to the United States?
- What am I not allowed to mail to Australia?
Military
- How do I join the U.S. military service?
- How do I find someone who is or was in the U.S. military service?
- How do I obtain military service records?
- What can you tell me about the military history of the United States?
Miscellaneous
- How can I buy property in the United States?
- How can I get a FBI police clearance from the United States?
- How can I start a business in the United States?
- How do I borrow or buy an American flag?
- How do I take care of the American flag?
- How do I get help with my U.S. federal income tax return?
- How do I participate in the diversity visa (green card) lottery?
- How do I register to vote in the United States?
- What is an ITIN?
- What time is it in the United States?
Travel
- Am I allowed to lock my luggage?
- Can an Australian citizen (non-resident alien) claim back the 30% tax withheld by the U.S. government on gambling winnings from a U.S. casino?
- Do I need a visa to visit the United States?
- Do I need an international driver's license to drive in the United States?
- How do I obtain a disabled parking permit in the United States?
- How can I visit the White House?
- How do I claim back the sales tax I paid while in the United States?
- How do I contact the U.S. Customs office?
- How do I get married in the United States?
- How do I know if my Australian passport is machine-readable?
- How do I obtain travel information about the United States?
- How do I take alcohol into the United States?
- How do I take my medications with me on my trip to the United States?
- What are some of the main attractions in the United States?
- What can I take with me on the airplane?
- What else do I need to know about travelling to the United States?
- What is the I-94W form?
- What is the weather like in the United States?
- What kind of accommodation is available in the United States?
- What public transportation is available in the United States?
- What time is it in the United States?
- When are public holidays in the United States?
- When are school holidays in the United States?
- Where can I find maps of the United States?
USA fast facts
Facts about national symbols
- What is the national bird of the U.S.?
- What is the national flower of the U.S.?
- What is the national anthem?
- What does the U.S. flag look like?
- What is the Pledge of Allegiance?
Facts about the government
- Who is the President of the United States?
- How many Presidents have there been so far?
- How often is a President elected?
- What is the capital city of the U.S.?
- What is the national holiday of the U.S.?
- What is the Constitution of the U.S.?
- What are the three branches of federal government of the U.S.?
Facts about history
- When was the Revolutionary War?
- When was the Civil War?
Facts about the states
- How many states make up the United States?
- What is the largest state in the U.S.?
- What is the smallest state in the U.S.?
- What were the first and last states admitted to the Union?
Facts about demography and geography
- What is the current population of the U.S.?
- How often does the U.S. take a census?
- What is the biggest city in the U.S.?
- What is the land area of the U.S.?
- What borders the 48 continental states?
- What is the highest point in the U.S.?
- What is the lowest point in the U.S.?
- What is the biggest river in the U.S.?
Contact
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For Visa enquiries please email support-australia@ustraveldocs.com or call:
1300 145 166 in Australia toll-free
02 8278 1420 toll-free loval call in NSW/ACT
1 646 259 0526 toll-free in the United States
Operating Hours: Monday-Friday 9:00am-6:00pm EST
For enquiries about everything American other than visa's please email usrsaustralia@state.gov or call (02) 6214-5874 (then press 4)Note: Visa enquiries WILL NOT be discussed if you call or email the USRS contacts. Visa questions should be directed to amvisa@state.gov.