primary care
services
after hours care  
emergency care
appointments
parking
medications

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New location in the Las Palmas 

Professional Center

Closed Federal Holidays

   4610 East Southcross Blvd

#Suite 100

 San Antonio, Texas 78222

Hours of Operation

Monday – Friday

8:00 a.m. – 4:30 p.m.

Scheduling Appointments

The staff welcomes you to the South Bexar VA Outpatient Clinic. Please take a few minutes to read the following information that explains our office procedures and describes how to obtain high quality medical care, 24-hours-a-day, 7 days a week.

Primary care is when one provider coordinates all your medical care. You will usually see this provider, however; when needed, you will be referred for specialty tests or treatment.  Reports of this care are returned to the primary care provider, who can coordinate all your care.

In addition to primary care, this clinic has mental health and social work services, and laboratory services available to eligible Veterans. Please ask your primary care provider for more information.

The South Bexar VA Outpatient Clinic does not provide after hour care. The clinic closes at 4:30 p.m. weekdays and is closed weekends and holidays. Tele-Care is available providing 24-hour telephone medical advice to Veteran-patients. This service has bilingual capability and provides prompt, reliable, and courteous answers to patients’ questions. Calling the VA’s toll free number at 1-888-686-6350 can access this service.

This is not an emergency facility. If you have a medical emergency, call 911 or your local medical emergency room at your expense, unless you are eligible for private care at VA expense. 

We operate on scheduled appointments.   Please make sure you know your next appointment date before you leave.

Report to the clinic 15 to 30 minutes before your scheduled appointment to allow time to park your car and register with the receptionist.

Please call our main clinic number (210) 648-1491, when you need to cancel or change appointments.  If possible, please reschedule at that time.  Scheduling hours are 8:30 am to 3:30 pm, Monday – Friday, except on Federal Holidays.

You are encouraged to keep all scheduled appointments.  Failure to report as scheduled can result in your not receiving treatment and medications necessary to your health.

Give your current telephone number and address to the clinic clerk at each visit.  Please bring all your insurance information to each visit.

If you do not have an appointment, please call the clinic before you come.  This can prevent unnecessary waiting after you arrive.  Sometimes your problem can be taken care of by telephone and you can avoid a trip.

Adequate parking is adjacent to the building to accommodate your needs.

All VA prescribed medications and supplies may be obtained through the VA Pharmacy.  The South Bexar Outpatient Clinic does not have an in house pharmacy.  All refills are obtained through the mail.  You are responsible for requesting your refills at least 10-14 days before your last dose is taken.  Refill requests are made by using our 24 hour TeleMed refill service.  A touch tone telephone is required.  The TeleMed local telephone number is (210) 617-5290.  The toll free long distance number is 1-800-209-7377.

TeleMed instructions:
A touch-tone phone is necessary.  Tele-Med will ask for the following:
1. Social security number (followed by the # sign)
2. Prescription number – numeric part only (followed by the # sign)
* Please have your information ready before you call.

In order to receive your medications promptly, you should enter prescription numbers as soon as possible. Your prescription will be mailed 10 days before you run out.

Inform the clinic of any address changes. If the medication does not arrive as expected, call the Tele-Med number and the computer will prompt you with information. If you have further questions, call the clinic number and ask to speak with a pharmacist.