A common practice in usability testing is to ask individual test participants to describe what they are doing as they complete the tasks in a test scenario. The “Think-Aloud” protocol, or method, asks test participants to maintain a running commentary about what they are doing and why. By analyzing verbal feedback from test participants, usability professionals gain valuable information …
Tag Archive: usability
Jan
31
“Think-Aloud” Protocol Can Influence Usability Testing
We got feedback from usability experts and they have additional information they would like to share. Take a look at their new post. A common practice in usability testing is to ask people to describe what they are doing as they complete a task. The “Think-Aloud” protocol, or method, asks test participants to verbally express their thoughts, feelings, and reactions …
Dec
28
2012 Year in Review: First Fridays Usability Testing Program
Looking back, it’s clear that 2012 was a big year for the First Fridays Usability Testing Program. Improving the user experience is our game, and that’s what we spent the bulk of the year doing. Besides celebrating our second birthday (huzzah!), we conducted 26 tests on federal websites, mobile sites, intranets and much more. A …
Nov
28
Three Easy Steps to Usability Rock Stardom
How do you let people know that your office website stinks? Or how do you get them to care? Let’s say you’ve been at your agency a year or so. You’ve mastered the office layout, and you can comfortably engage in the argument over the best falafel place. Now let’s say when you open your agency’s website, there’s a …
Oct
17
Using APIs to Transform Census.gov
By guest blogger, Lisa Wolfisch, Chief Web and New Media Branch, Center for New Media & Promotions, U.S. Census Bureau The Census Bureau’s website is undergoing a digital transformation. Using 21st century technology to meet our centuries-old mission — making the statistics that define our growing, changing nation more accessible to the public than ever …
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