Passport services in person
Passport services in person
You must appear personally at the Consulate if you:
- Are applying for your first passport
- Are replacing a lost or stolen passport
- Your last passport was issued before you were 16 years old
- It has been more than 15 years since your last passport was issued
- You are applying for an emergency passport (for immediate travel)
- You are applying for a child under the age of 16 (see Child Passport (0-15years)).
- Are replacing a damaged passport.
If you are coming to the Consulate to apply for a passport and do not fit any of the criteria above you may use the DS-82 passport application.
Please bring to your appointment the following items:
- Completed application form DS-11. Please do not sign.
- Proof of Identity (examples: previous passport, valid foreign passport, driver’s license, U.S. government issued I.D.)
- Proof of Citizenship (examples: previous passport, birth certificate from U.S., Consular Report of Birth Abroad, Certificate of Naturalization)
- Proper size/type of photo (see here for information)
- A fee. Cash, cashier’s check, or by credit card: Visa, MasterCard, American Express, Diners and Visa/MasterCard debit cards. The credit card receipt must be signed by the cardholder.
To receive your passport by mail, bring a self-addressed, prepaid return courier envelope so your passport can be sent back.
Please note that processing time for passports is approximately 10 Days.
Office Hours
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Please be advised of the Counter Hours for the U.S. Consulate General in Auckland. The office is closed to the public on the last Wednesday of every month.
- Passport Services for American Citizens
All ACS Services by appointment (with the exception of emergency services). 1:00pm - 3:00pm Monday to Friday, except the last Wednesday of each month, and U.S. and N.Z. public holidays. - Emergency Services for American Citizens
8:00am- 11:45am and 1:00pm- 3:45pm Monday to Friday, except the last Wednesday of each month, and U.S. and N.Z. public holidays. For emergencies outside of these hours please phone either: +[64] (9) 303 2724 ext. 2900; or +[64] (4) 462 6000. - Non-immigrant visa interviews
By appointment only - Immigrant visa interviews
By appointment only
- Passport Services for American Citizens