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Passport services in person

Passport services in person

You must appear personally at the Consulate if you:


If you are coming to the Consulate to apply for a passport and do not fit any of the criteria above you may use the DS-82 passport application.


Please bring to your appointment the following items:

  • Completed application form DS-11. Please do not sign.
  • Proof of Identity (examples: previous passport, valid foreign passport, driver’s license, U.S. government issued I.D.)
  • Proof of Citizenship (examples: previous passport, birth certificate from U.S., Consular Report of Birth Abroad, Certificate of Naturalization)
  • Proper size/type of photo (see here for information)
  • A fee. Cash, cashier’s check, or by credit card: Visa, MasterCard, American Express, Diners and Visa/MasterCard debit cards. The credit card receipt must be signed by the cardholder.


To receive your passport by mail, bring a self-addressed, prepaid return courier envelope so your passport can be sent back.

Please note that processing time for passports is approximately 10 Days.

Office Hours

  • Please be advised of the Counter Hours for the U.S. Consulate General in Auckland. The office is closed to the public on the last Wednesday of every month.

    • Passport Services for American Citizens
      All ACS Services by appointment (with the exception of emergency services). 1:00pm - 3:00pm Monday to Friday, except the last Wednesday of each month, and U.S. and N.Z. public holidays.
    • Emergency Services for American Citizens
      8:00am- 11:45am and 1:00pm- 3:45pm Monday to Friday, except the last Wednesday of each month, and U.S. and N.Z. public holidays. For emergencies outside of these hours please phone either: +[64] (9) 303 2724 ext. 2900; or +[64] (4) 462 6000.
    • Non-immigrant visa interviews
      By appointment only
    • Immigrant visa interviews
      By appointment only
    Click here for detailed contact information