Posted by Blogger Bob Burns


If you’re getting ready to travel for the holidays and need to brush up on airport security, you’re in the right place! Here is a cornucopia of travel info, tips and linkage that will help you get to where you’re going safely. You’ll be as good as gravy, and in my book, gravy is about as good as it gets. Next to turducken…


New Security Improvements for Holiday Travel

• TSA Pre✓™ Expedited Screening Pilot: This pilot program prescreens individuals traveling on Delta Air Lines at Hartsfield-Jackson Atlanta International and Detroit Metropolitan Wayne County airports and on American Airlines at Miami International and Dallas/Fort Worth International airports - who volunteer information about themselves prior to flying in order to potentially expedite the screening experience. TSA plans to expand this program to Las Vegas McCarran International, Minneapolis St. Paul International and Los Angeles International airports in the coming months.   During this pilot, certain frequent fliers from Delta Air Lines and American Airlines, as well as certain members of U.S. Customs and Border Protection’s Trusted Traveler programs, including Global Entry, SENTRI, and NEXUS who are also flying on Delta or American are eligible. Currently, this is only open to American citizens.

• Kids 12 & Under Can Keep Their Shoes On: As part of our move towards a risk-based security approach, we rolled out revised screening procedures for passengers 12 and under. While most will be able to keep their shoes on, there may be instances when shoes may have to come off. Click here to learn more about the revisions.

• New Privacy Protection Software on All Millimeter Wave Machines: TSA has upgraded all millimeter wave body scanner units nationwide with new software to further enhance privacy protections by eliminating the image of an actual passenger and replacing it with a generic outline of a person. You step into the Advanced Imaging Technology (AIT) machine and the new software will auto-detect potential threats and show their location. The image is on a monitor that is attached to the AIT unit in public view so that passengers can see what the officer sees. Because this eliminates privacy concerns, we no longer have to place an officer in a separate room to view the images.

• Known Crew Member: TSA has a new program  for crew members to expedite screening for airline pilots through positive identification verification, which is currently being tested at Seattle-Tacoma International, Minneapolis-St. Paul International, Chicago O’Hare International, Miami International and Washington Dulles International airports.

• Expanded Behavior Detection Pilot: At Boston Logan International and Detroit Metropolitan Wayne County airports, Behavior Detection Officers have casual conversations with travelers to determine if the traveler should be referred for additional screening at the checkpoint.

Tips, Linkage, and More!

• Family Lanes: Frequent flyers hate it when they’re in line behind a family, and guess what… families hate it when the frequent flyer is behind them tapping their foot and sighing. That’s why we created Family Lanes. They’re designed to let families take their time and ask questions without feeling rushed by the experienced frequent flyers who can zip through a checkpoint in no time. Also anybody carrying medically necessary liquids, aerosols and gels in excess of 3.4 oz may be directed to a Family Lane. Unfortunately, gravy is not medically necessary.

• Travel Advice for Domesticated Turkeys: While you can fly on a plane, you can’t really fly.

• Double Check Your Bag For Guns And Knives: It sounds silly, but so far this year, our officers have found more than 1,000 guns in passenger’s bags. A good percentage of those were loaded. The most common excuse is that the passenger didn’t know it was in the bag.

• Gifts: Wrapped gifts may need to be unwrapped. If there’s something in the gift that needs to be inspected, we have to open it. Our officers try their best not to mangle the gift wrap, but it’s not a guarantee and it also slows down the line for everybody else when we have to do this.

• The MyTSA App: Our MyTSA App (available as an iPhone or mobile web app) amongst other great features has a “Can I Bring My…” tool. You can type in the name of the item you’re curious about and it tells you if the item is permitted or not. Wondering if you can take your cranberry sauce on a plane?  Check the app to find out. A wait time feature is also available on our MyTSA application. It relies on crowd sourcing which means the more people who use it, the better. Spread the word, just like butter over a dinner roll.

• Pat-downs & Body Scanners: A very small percentage of passengers receive pat-downs. To reduce the need for a pat-down, the most important thing you can do is take everything out of your pockets before screening. You can put these items in your carry-on bag. Don't wear clothes with a high metal content, and put heavy jewelry on after you go through security. You will also receive a pat-down if you choose to opt out of our Advanced Imaging Technology. (Body Scanners) Check out this post to read some myths and facts about the pat-down.

• The 4-1-1 on 3-1-1 (Liquids, Gels & Aerosols): Let me start by saying this, it is my dream that gravy will one day come in a container similar to a whipped cream spray can. Now that I’ve gotten that off of my chest,  if you’re checking a bag, make it easy on yourself and just put your liquids in your checked luggage. That way, you don’t have to worry about 3-1-1. I know that suggestion doesn’t work for everybody. Some liquids are essential and some of you do not like to check your luggage. If you’d rather take liquids in your carry-on, please continue reading… 3-1-1 is the name for our liquid policy. You can read here for more details, but here is the gist of 3-1-1… Each passenger is allowed to take one clear quart-sized sealable bag and fill it with as many liquids in 3.4 oz or less sized containers that will fit, while still being able to seal the bag. Basically, don’t stuff it to the point where it won’t close. Make sure you take the bag out of your carry-on prior to sending it through the X-ray, or our officers may have to search your bag.

• Turkey Facts: Turkeys take offense to the phrase “laugh your head off.”

• Deodorant: Stick deodorant is not limited to 3.4 oz or less, but gel or spray deodorant is.

• Makeup: Any liquid makeup cosmetics such as eyeliner, nail polish, liquid foundation, etc. should be placed in the baggie. That goes for perfume as well. Powder makeup is fine. Powdered mashed potatoes are a crime against humanity, but fine to travel with.

• Deep Turkey Thoughts: When deceased turkeys are offended, do they roll over in their gravy?

• Shaving Razors: You can get more info from our blog post on this subject where the pictures will answer all of your questions.

• Foods: Pies are permitted, but they are subject to additional screening if our officers see any anomalies. (Additional screening of pies does not include our officers tasting the pie, no matter what they tell you…) Cakes, bread, donuts, turkeys, etc. are all permitted. If it’s a live turkey, you might want to have a word with the airline. Here is a list of items that should be placed in your checked bags or shipped: cranberry sauce, creamy dips and spreads (cheeses, peanut butter, etc.), gift baskets with food items (salsa, jams and salad dressings), gravy (mmm gravy), jams, jellies, maple syrup, oils and vinegars, sauces, soups, wine, liquor and beer.

• Turkey Humor: Unlike people who join the Navy, most turkeys are destined to join the gravy.

• Snow Globes: We are not in cahoots with the Heat Miser, but snow globes are not permitted in your carry-on luggage. They are sealed containers full of liquid that would have to be opened and destroyed to test. We’re not in the business of busting snow globes, so we suggest you place them in your checked baggage or mail them ahead of time.

• Forgotten or Lost IDs: If you have lost or forgotten your ID, you will still be permitted to fly as long as you help us verify you are who you say you are by answering a few questions.

• What If The Name On Your ID Doesn’t Match Your Boarding Pass?: Also, folks have had questions about the Secure Flight program and whether the name on your ticket has to match the name on your ID. The Secure Flight watch-list matching process occurs before a passenger even gets to the airport, so if you get a boarding pass, the Secure Flight watch-list matching process is done. In other words, you are clear once you get that pass.

• ID &Boarding Pass Checking & Secure Flight: As you approach a TSA checkpoint, you will see an officer checking IDs and boarding passes. Please have your acceptable ID and boarding pass out and ready to present to our officer. The several seconds it takes to get your ID and boarding pass out might not seem like much time, but it really adds up when you’ve got people in line behind you.

• Turkey Trivia: Contrary to popular belief, turkeys prefer to travel on the “Gravy Train,” rather than the “Gravy Boat.”

Follow on Twitter @tsablogteam for travel tips, blog post announcements, and other useful information. Print out this handy dandy checklist (PDF) so you don’t forget anything and don’t forget to check out TSA.gov for a wealth of information on traveling through TSA checkpoints.

Posted by Blogger Bob, TSA

Each individual employee’s personal story is priceless to our legacy. It’s important for an agency to know how far they’ve come and who has helped pave the way. TSA’s Historian Project realized the importance of this and built an online tool called StoryLine to capture these stories. StoryLine allows our employees to share their stories via an internal page viewable by all TSA and DHS employees. The first installment of StoryLine stories are centered on 9/11 and how the day inspired people to make the decision to work for TSA.

The stories posted were so good that we wanted to share some of them with our readers. Here are few excerpts:

“I mostly remember the flags that clear bright September day. I know that sounds odd, and I should have remembered something more striking or sacred, or feelings of vengeance perhaps, but the flags spoke and expressed my feelings in a way I could not.” (Read the entire story)

“Grey concrete dust was thick, covering every surface including the trees and sound was muffled by the virtual insulation which was maybe six inches deep. The scene was surreal.” (Read the entire story)

“We asked the photographers to help us dig. To their credit they put their cameras down and helped us. We went to an NYPD emergency truck that was blown sideways like a toy. We grabbed some shovels and pickaxes and dug frantically until we realized the futility of it.” (Read the entire story)

“When the first tower collapsed it was so surreal. This wasn't happening, I had to leave and go home. When the second tower collapsed I felt emptiness, a disconnection from my husband. I waited by the phone to hear from my husband.... The only communication was from our cable TV. Friends and neighbor would stop by, hoping that my husband would call.” (Read the entire story)

“Being an Army-trained Combat Lifesaver, I immediately ran toward the destruction – as so many of us did. Rendering emergency first aid, carrying casualties, everything and anything to help in this disaster is what we did.  For 22 straight hours, we did whatever we could on that HeliPad.” (Read the entire story)

“Germany became hauntingly quiet. A despondency swept the nation. German nationals stopped Americans on the street to shake their hands and offer condolences… often without words. Yet language differences did not inhibit understanding.” (Read the entire story)

“We were assigned a photography mission to further document the devastation. I nearly became fixated while circling in a steep bank to allow a State Police photographer to document the core of the destruction. The sight was, at once, exhilarating, mesmerizing and woeful. To know what had been there, and to now see into the bowels of the Trade Center’s core was overwhelming. I had to fight myself back into reality and remember I was piloting a helicopter in extreme conditions at low level!!”  (Read the entire story)

Cross-posted from the TSA Blog.

What’s the biggest threat to an airplane? A knife? A pistol? While these items can be dangerous, with hardened cockpit doors installed after 9/11, an improvised explosive device poses the biggest threat to aviation security today.

I’ve talked about using Advanced Imaging Technologies to detect non-metallic and metallic threats, including IEDs already, but today I wanted to talk about another technology we have to detect explosives hidden on people and in bags.While going through checkpoints, you might have seen officers using little white swabs at TSA checkpoints at one point or another. In case you had no idea what our officers were doing, they were conducting state of the art Explosives Trace Detection (ETD) tests. And all along you thought they were giving your items a complimentary cleaning…

ETD tests are used in checkpoint, checked baggage, and cargo environments. We swab things such as laptops, shoes, film, cell phones, bags, wheelchairs, hands, casts - you name it. Certain procedures call for an ETD test.

Basically, our officers run the white swab over the area in question to collect a trace sample. They then place the swab in the ETD machinery which analyzes the sample for extremely small traces of explosives. The test takes a matter of seconds.

In the TSA of the past, our ETD machines were anchored to certain checkpoints or baggage areas. This is a mobile technology and we’re now going to take advantage of that luxury.

Recently, we tested ETD technology outside its regular use at checkpoints and checked baggage areas, and confirmed its ability to be used in other areas of the airport like the gate to check for explosives residue on passengers. Why the move? Since the attempted attack on 12/25, we looked at ways to immediately strengthen security using existing technology and procedures in different ways. ETD is quick, good for security and cost efficient.

Sure, we’re improving the checkpoints with technology such as Advanced Imaging Technology machines, but we currently have ETD machines at every checkpoint in the country and this new procedure will help us beef up security. Explosive Trace Detection is a highly effective, proven technology.

So as you travel, you might be asked for a swab of your hands at the checkpoint or gate. It’s painless and quick. The swabs are disposed of after each use and will not be used on more than one person.This is another way we can help keep the flying public safe from attempted attacks such as the one on 12/25.For additional reading, check out these new articles on our expanded use of ETD technology:

CNN: TSA to swab airline passengers' hands in search for explosives

USA Today: TSA takes explosives screening to fliers

Thanks,
Blogger Bob
TSA Blog Team

Cross-posted from The TSA Blog.

What’s wrong with this picture? Put quite simply, it’s a fake. The picture (minus the black boxes) has been gaining popularity ever since it was used on several popular web pages and blogs.

The TSA Office of Information Technology (OIT) was able to determine that the original images used to make these pictures were taken from a stock photo website and doctored to mimic Advanced Imaging Technology (AIT) images. The doctored images are nothing more than full frontal photos (hence the black boxes) with the colors inverted. The image of the gun and belt were superimposed. This can be done with any basic image editing software.

It’s obvious that the woman shown on the left is not the woman in the doctored photos on the right. Notice that the bracelet on the right wrist in the clothed image does not appear in the doctored images. Her arms and legs are also in different positions in the clothed photo. It can be argued that maybe the photo was taken before she entered an AIT machine. Even so, just like X-ray images, hair does not show up in authentic AIT images and faces are blurred with a privacy algorithm.

Please take a look at this blog post to see larger versions of the images below and video of what AIT images actually look like.

Thanks, Blogger Bob
TSA Blog Team

Cross-posted from the TSA Blog while sitting at Washington Reagan National Airport

Can you believe it? It’s that time of year again where turkeys head for the hills and people head for the airports. It’s the busiest travel time of the year and a time when people who rarely fly, or have never flown, take to the skies, so we wanted to provide some clarification and tips for those who might come to the blog looking for some information.

Here’s some guidance related to the most common questions we’ve been hearing lately. Please remember that each time our officers have to search a bag or a person, the line slows down.

The 4-1-1 on 3-1-1 (Liquids, Gels & Aerosols): Let me start by saying this. If you’re checking a bag, make it easy on yourself and just put your liquids in your checked luggage. That way, you don’t have to worry about 3-1-1. I know that suggestion doesn’t work for everybody. Some liquids are essential and some of you understandably would not like to pay to check your luggage. If you’d rather take liquids in your carry-on, please continue reading…

3-1-1 is the name for our liquid policy. You can read here for more details, but here is the gist of 3-1-1… Each passenger is allowed to take one clear quart-sized sealable bag and fill it with as many liquids in 3.4 oz or less sized containers that will fit, while still being able to seal the bag. Basically, don’t stuff it to the point where it won’t close.

Make sure you take the bag out of your carry-on prior to sending it through the X-ray, or our officers may have to search your bag.

If you have liquids, aerosols, or gels that are used for medical purposes, they do not need to adhere to our 3-1-1 policies and do not have to be placed in a bag. You may be asked to go through a TSA Family Lane (see below) so we can expedite the screening process. The liquids, gels and aerosols will need to be removed from your bags.

Answers to common questions: Stick deodorant is not limited to 3.4 oz or less, but gel or spray deodorant is. Also, any liquid makeup such as eyeliner should be placed in the baggie. That goes for perfume as well. Powder makeup is fine.

Family Lanes: Frequent flyers hate it when they’re in line behind a family, and guess what… families hate it when the frequent flyer is behind them tapping their foot and sighing. That’s why we created Family Lanes. They’re designed to let families take their time and ask questions without feeling rushed by the experienced frequent flyers who can zip through a checkpoint in no time. Also, as stated earlier, anybody carrying medically necessary liquids, aerosols and gels in excess of 3.4 oz may be directed to a Family Lane.

Foods: Pies are permitted, but they are subject to additional screening if our officers see any anomalies. (Additional screening of pies does not include our officers tasting the pie, no matter what they tell you…) Cakes, bread, donuts, turkeys, etc. are all permitted. If it’s a live turkey, you might want to have a word with the airline. Here is a list of items that should be placed in your checked bags or shipped: cranberry sauce, creamy dips and spreads (cheeses, peanut butter, etc.), gift baskets with food items (salsa, jams and salad dressings), gravy (mmm gravy), jams, jellies, maple syrup, oils and vinegars, sauces, soups, wine, liquor and beer.

Gifts: Wrapped gifts may need to be unwrapped. If there’s something in the gift that needs to be inspected, we have to open it. Our officers try their best not to mangle the gift wrap, but it’s not a guarantee and it also slows down the line for everybody else when we have to do this. It is suggested that you wrap the presents when you arrive at your destination. You also have the option of shipping the items as well.

Snow Globes: We are not in cahoots with the Heat Miser, but snow globes are not permitted in your carry-on luggage. They are sealed containers full of liquid that would have to be opened and destroyed to test. We’re not in the business of busting snow globes, so we suggest you place them in your checked baggage or mail them ahead of time.

ID & Boarding Pass Checking & Secure Flight: As you approach a TSA checkpoint, you will see an officer checking IDs and boarding passes. Please have your acceptable ID and boarding pass out and ready to present to our officer. If your ID is in a plastic sheath or other type of holder, it will need to be removed so our officers can properly inspect your IDs. By having your ID and boarding pass out and ready, you’ll help move the line along faster. The several seconds it takes to get your ID and boarding pass out might not seem like much time, but it really adds up when you’ve got people in line behind you.

Also, folks have had questions about the Secure Flight program and whether the name on your ticket has to match the name on your ID. The Secure Flight watch-list matching process occurs before a passenger even gets to the airport so if you get a boarding pass, the Secure Flight watch-list matching process is done. In other words, you are clear once you get that pass.

If you have lost or forgotten your ID, you will still be permitted to fly as long as you help us verify you are who you say you are by answering a few questions for us.

Inconsistencies: You may notice your screening experience at one airport doesn’t match the experience of another airport. We realize this happens, and some of it is intentional. While it can be a little confusing for our passengers, it also makes things unpredictable for those who might wish to do us harm.

Our officers also can use their discretion in different scenarios that allows them to use common sense and not abide by a checklist mentality that can be studied and defeated by those who wish to do us harm.

Shoes on Belt: We recommend you place your shoes on the X-ray belt as opposed to placing them in a bin. Why? It keeps the bins from getting too cluttered and allows our officers to get a better look at items to ensure prohibited items do not get on the plane. It also speeds things up when they get a better view and don't have to stop the X-ray belt for searches.

-----------------------------------The best piece of advice I could give a traveler is to arrive early if you have the time. No matter what happens, (aside from a flight being cancelled) if you get to the airport early, you should be fine. Worst case scenario is you’ll have some time to kill while you wait on your flight.

For any pilgrims who might be flying, be sure not to bring your muskets through the checkpoint and clothing with large buckles is discouraged as it will most likely alarm the walk through metal detector.

Is this all a bit too much to remember? Print out this handy dandy checklist (PDF) so you don’t forget anything.

For a complete rundown, check out our “What to Know before You Go” blog post. It has everything broken down by category.

Also, we’re going to be Tweeting a TSA Holiday Travel Tip every day, so follow us on Twitter @tsablogteam for travel tips, blog post announcements, and other useful information.

Thanks,

Blogger Bob
TSA Blog Team

Let's start with a simple fact: DHS is a great big agency – the third largest, in fact. We have upwards of 20 components, directorates, and offices; a staff of over 225,000; our budget for fiscal year 2009 was over $40 billion. Now, if you are an average American, chances are that among all of those components and directorates, you interact with one of them more than the rest combined: the Transportation Security Administration (TSA).

Whether you are boarding a flight to Des Moines, on an AMTRAK train that shares a track with freight transports, or on the road behind a truck carrying hazardous materials - TSA has a hand in making sure that you are safe along the way. (Planes, trains, and automobiles, indeed.) I suppose it goes without saying that with this level of public interaction comes with a lot of opinions. The rules for what you can and can't bring onto an airplane are complicated, and sometimes frustrating. Why in the world would a government agency tell you that you have to take your flip-flops off before going through a metal detector? Well, flip-flops can be modified to conceal a small compartment – just about any shoe can, even the slimmest stiletto. Who knew? Behind each of these rules is a lot of research, intelligence, and consideration - and that's not easy to explain at an airport checkpoint.

So, almost two years ago, TSA began an experiment, launching a blog to directly engage with the public. Today the idea might seem pedestrian, but in January of 2008 it was among the first ten government blogs in existence, and "risky" would have been an understatement in describing what TSA was proposing: an online public forum where one of the government's newest and most controversial agencies would discuss its most controversial rules and decisions and let travelers do the same. Good times.

Almost two years later, the results speak for themselves. Over one million hits to date; dozens if not hundreds of public comments and discussions on each post; and a reputation as a space where government responds quickly to public concern, and proactively addresses issues that may generate questions and confusion. Now, it goes without saying that the DHS blog would laud the efforts of one of its component blogs, right? Except today, you don't have to take our word for it.

Yesterday, Adobe and MeriTalk honored the TSA Blog with a Merit Award during a ceremony at the Ronald Reagan building here in Washington, D.C. Merit Awards "recognize excellence in innovative implementations that aim to deliver a more efficient and transparent government." The TSA Blog earned the award for "demystifying airport security processes and debunking myths by providing simple, non-bureaucratic explanations of why TSA does what it does to keep the traveling public safe."

So, big ups to our friend to Curtis "Blogger Bob" Burns and the entire team who work every day on the TSA Blog to combat misconceptions, respond to public questions and criticisms, and explain in human terms the reasons behind our security measures. From the President on down, this administration has worked since day one to make government a more transparent, open, engaging institution, a place from which the public can expect more information and answers from their elected officials and government employees. Congratulations to TSA for staying ahead of the curve on this one.

"Blogger Bob" Burns just after receiving the Merit Award.

Head over to the TSA Blog to check out some of their latest responses.