A key component of improving safety is to proactively identify hazards that have the potential to result in harm. Your input is important to ensuring a safe environment for all. A "near miss" or "close call" is defined as an event that could have resulted in harm to the patient, but did not, either by chance or timely intervention. The event was identified and resolved before reaching the individual('s) involved. Thank you for taking the time to share your observations and suggestions!
This is a "no blame" process of reporting potential hazards. Our goal is to focus on preventing and minimizing future risk. This is an opportunity to fix the system before it breaks, recognize symptoms of broken processes, prioritize the level/extent of the inquiry and the recommend improvements.