Directorate of Public Works

Overview of services and programs:

• Service Orders
• Work Orders
• Self Help: Home Improvement Store
• Battery drop off points
• Building Coordinators
• Grilling on Housing Area Balconies
• Housing
• No grass cutting on Sundays
• Trash, Waste and Recycling
• Comments? Suggestions?
• Environmental Management System
• Ozone Depleting Substances Guide

For Emergencies or work appointments call the Service Order Desk at mil 337‑9999 or mil 337‑9999.
After Duty Hours please call 115.

Dear customers,

Please read this before you start processing your service request via Internet. Under certain conditions your request will be processed much faster if you call the following phone numbers directly.

1. If you are not at home on weekdays between 8 a.m. and 3:30 p.m., you will need to call for an appointment — mil 337‑9999 or civ (0611) 705‑9999.
2. If your request concerns items outside of the building such as tree cutting, grass mowing, and trash removal, please call mil 337‑9999 or civ (0611) 705‑9999.
3. If your request concerns a malfunctioning household appliance such as refrigerators, dishwashers, or ovens/stoves, please call mil 337‑9999 or civ (0611) 705‑9999.
4. If your request concerns a problem with your DSN telephone line, please call 119.

For work status information and complaints please E-Mail to: Usarmy.wiesbaden.imcom-europe.list.dpw-customer-rep@mail.mil

To place a service request online click here.

Old, used batteries should never be thrown into normal trash or into the yellow recycling bags. When a piece of metal or water comes in contact with batteries it causes a current to flow that could result in fire. Old batteries can be properly disposed of at several locations throughout the community at the following locations:

• Clay Kaserne, Directorate of Public Works, Building 1057
• Clay Kaserne, Shoppette, Building 1046
• Mainz Kastel Storage Station, Shoppette, Building 2
• Hainerberg, Commissary Main Entrance, Building 7855
• Hainerberg, PX and Shoppette, Building 7762/7883
• Hainerberg, Self Help Store, 3 Mississippi
• Hainerberg, Elementary School, Building 7778
• Aukamm Elementary School, Building 7267

Take your old automotive batteries to where you purchased the replacement battery, and turn it in, or bring it to the One Stop Point, but never leave these batteries by the dumpsters or on the curbsides. For more information contact the Directorate of Public Works.

Do you know who your building coordinator is?

The Directorate of Public Works has an updated list of building and section coordinators. These appointed housing residents are responsible for the common and storage areas, as well as upkeep of stairwells and outside front and back areas.

For details or to find out who your building coordinator is, call the Directorate of Public Works at mil 337‑1560 or civ (0611) 705‑1560.

Wiesbaden fire safety officials remind residents of all housing areas that it's forbidden to grill on balconies.

Also remember to never add lighter fluid or other flammable liquids to a grill after it's lit. And always make sure coals are extinguished before disposal.

Be smart. Be safe.

Sundays are for relaxing, not working.

U.S. Army Garrison Wiesbaden officials remind community members that German law prohibits anyone from cutting grass on Sundays and German holidays. Violators are subject to hefty fines.

Do the world a favor and stop by the Home Improvement Store for a copy of the Trash, Waste and Recycle Program. The program lists all the dates and times of trash pickup in your housing area. You can also get a better understanding of what needs to be recycled and how. Stop by the Home Improvement Store in the Hainerberg Housing Area. Frequently Asked Questions about Refuse.

For a complete list of trash pick-ups in all community housing areas go to Trash pick-up schedules.

Housing is one of the most important essentials in a person's life.

U.S. Army Garrison Wiesbaden's Housing Office wants you to know that if you have a problem or a suggestion, they want to listen. Don't hesitate to give them a call. They're here to provide customers with the best service possible.

Housing office hours are Monday through Friday from 7:30 a.m. to 4:00 p.m. The office is closed for lunch from noon to 12:45 p.m.

Pick up the phone. Give them a call at mil 337‑7573/5310 or civ (0611) 705‑7573/5310.