Contact Information:
The Claims Office is located on Clay Kaserne, Building 1023N at the east entrance.
MIL: 337-4725 or CIV: (0611) 705-4725
Hours:
Monday - Wednesday and Friday 9 a.m. to 4 p.m.;
Thursday 1-4 p.m. (closed Thursday mornings for training)
Closed on all U.S., German and Training holiday
The Claims Office receives and settles claims against the U.S. government presented by U.S. military members, civilian employees and their Family members. The Claims Office processes claims for lost, damaged or destroyed property:
(a) shipped under Government orders;
(b) stolen from Government billets/facilities and other authorized places; or
(c) damaged due to unusual circumstances, as prescribed by Army Regulation.
This webpage attempts to answer common inquiries related to claims matters. However, if the answer you were seeking was not found here, call or come into the office.
Download and fill the documents listed below and bring all supporting documentation listed in the 2012 Intake Sheet with you to your appointment or walk-in visit: