General Information 

LATE POLICY

As the Army Wellness Center (AWC) is an appointment-based center, it is imperative that our customers and center staff establish a cooperative partnership to adhere to appointment times. AWC will make every effort to see our patients in a timely manner. Your assistance is greatly appreciated. We strongly encourage patients to arrive 10 minutes prior to their scheduled appointment time to allow for completion of inprocessing paperwork.  Patients who arrive 5 minutes or more late may be asked to reschedule. If you cannot make your scheduled appointment, please call and reschedule. This will aid in timely client flow, decrease wait times, and allow other clients to book an appointment.

NO SHOW POLICY

In order to provide the highest accessibility to our patients, we request patients call to cancel appointments rather than "no show." Your unused, canceled appointment may be used for another client; units will be notified of beneficiaries who demonstrate a pattern of failing to cancel appointments in a timely manner. To cancel an appointment call (910) 643-2101.

APPOINTMENTS

Call (910) 643-2101 to schedule an appointment Monday to Friday 0630 – 1630

Training Holidays 0730 - 1630

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