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Course Information
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Course Title:
Putting Yourself in the Other Person’s Shoes
Course Description:
Putting Yourself in the Other Person’s Shoes provides strategies for improving communication by considering and understanding the other person’s perspective. The course describes effective communication styles and examines the impact of generational or cultural differences in workplace performance communications.
Schedule/Duration:
24 hours a day, 7 days a week
Agency/Vendor Sponsor:
ODNI
POC:
Alan Trask,
harrat@dni.gov
Cost:
Free
Method:
Online
HR Technical Competency:
Performance Management / Employee Relations / Labor Relations
General Competency:
Reasoning, Interpersonal Skills, Oral Communication, Influencing/Negotiating
Leadership Competency:
Leveraging Diversity, Conflict Management, Human Capital Management, Influencing/Negotiating
Proficiency Level:
Intermediate
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