VA Maryland Health Care System

Visitor Information

ATM Canteen Locations & Hours Directions Facilities Hours of Operation Mass Transportation Parking Phone Numbers Shuttle Schedules Virtual Facility Tour Visitation Guidelines Visitor Guides

Directions, Facilities, Hours of Operation, Mass Transportation, Parking, Phone Numbers & Shuttles

ATM’s

There is an ATM machine located at the Baltimore VA Medical Center by the 2nd floor patient elevators and at the Perry Point VA Medical Center in Building 17H near the Barber Shop. ATM fees may apply.

Canteen Locations & Hours

Baltimore VA Medical Center – Canteen Information

The Canteen Retail Store, Food Court, Coffee Bar and Vending Area are located on the 2nd floor of the Baltimore VA Medical Center. Hours of operation are:

Loch Raven VA Community Living & Rehabilitation Center – Canteen Information

The Canteen Retail Store and Food Court are located on the 1st floor of the Loch Raven VA Community Living & Rehabilitation Center. Hours of operation are 7 a.m. to 2 p.m., Monday through Friday.

Perry Point VA Medical Center – Canteen Information

The Canteen Retail Store and Food Court are located in Building 17H at the Perry Point VA Medical Center. Hours of operation are:

Vending machines are available throughout the campus.

Visitation Guidelines 

Family members, friends, and other individuals are welcome to visit with Veterans for emotional support during the course of their stay, unless not medically or therapeutically advisable. All visitors are asked to adhere to the following guidelines when visiting a Veteran patient at any VA Maryland Health Care System facility:

• During normal business hours, check in with the Information Desk for assistance and directions. After normal business hours, proceed to the unit where the Veteran is staying. Visitors will be required to show identification.
• Upon arriving at the unit, check in at the Nurse’s Station before proceeding to the Veteran’s room.
• In Behavioral Health Units, sign in and have your belongings checked by staff prior to beginning the visitation.
• In respect for Veteran privacy and to maintain a healing environment, the preferred number of visitors in a room is two (2) per Veteran.
• Wash your hands prior to and after visiting the Veteran.
• Knock and ask permission to enter the room. Respect the privacy of other Veterans in the room and keep noise level at a minimum.
• Do not visit if you have flu symptoms, a cold, or symptoms of an infectious disease.
• Children under 14 years of age must be accompanied and supervised at all times by an adult (other than the Veteran).
• Be aware that very young infants may be at risk when exposed to hospital-based illnesses.
• Check with the nurse before bringing food or drink to the Veteran.
• Do not give the Veteran any medications, vitamins or supplements.
• Do not stop, start or adjust the settings of any equipment. Please notify the nurse if you have any concerns.
• Check with the nurse before assisting the Veteran to move.
• In case of an emergency (fire, tornado, etc.), remain in the Veteran’s room with the door closed until instructed to relocate by the nursing staff. Never use an elevator during this type of emergency.
• Respect the privacy of other Veterans in multi-patient rooms, especially when visiting at night. You are welcome to remain in the Lounge Areas to wait and rest and to check on the Veteran as necessary.
• For additional information about visiting a particular Veteran, please contact a member of the Veteran’s healthcare team.

Visitor Guides

Baltimore VA Medical Center Visitor Guide
Perry Point VA Medical Center Visitor Guide