TAP Welcomes New Panel Members, Elects New Leaders
for 2013

The Treasury Department has selected 26 new TAP members to join 51 returning members in serving on the 2013 Panel. The new members were selected from almost 400 individuals who applied during the open recruitment period last spring, or the previously approved alternate pool. TAP sincerely appreciates the efforts of all individuals who submitted an application to serve as a TAP volunteer. Members selected Richard Bilancia of Loveland, CO, as 2013 national chair of the Panel and Colleen Hitchcock, from Lacey, WA, as 2013 national vice-chair.

TAP members are crucial to the success of helping the Internal Revenue Service (IRS) identify ways to improve customer service and satisfaction. Members focus on specific taxpayer issues through Project and Joint Committee work and provide direct input to the IRS on new and existing IRS programs and initiatives. Members represent diverse experiences, training, backgrounds and interests.

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