Contacts
J-1 Visa Questions
Visa Status Questions
You need to contact the U.S. Department of Homeland Security's Citizenship and Immigration Services (USCIS). Their Customer Service public number is: (800) 375-5283.
SEVIS Registration Questions
You should contact your J-1 program sponsor. Your sponsor is responsible for assisting and advising you on all matters regarding your J-1 exchange visitor program.
Social Security Card Questions
You should contact the Social Security Administration.
Secondary School Student and Summer Work Travel Helpline
1-866-283-9090 (24 hours a day, 7 days a week)
The Department of State activated the helpline to ensure the health and safety of its exchange participants. Students have a right to be treated fairly and to report abuse without retaliation or threat of program cancellation.
Report Abuse or Exploitation
If you are mistreated or your rights are violated, call these toll-free numbers:
- Secondary School Student and Summer Work Travel Helpline: 1-866-283-9090
- National Human Trafficking Resource Center: 1-888-373-7888
- Trafficking in Persons and Worker Exploitation Task Force: 1-888-428-7581
If you are in immediate physical danger, call 911.
Know your rights: Report Abuse or Exploitation (PDF)
Academic and Government Programs Division
Mailing Address:
U.S. Department of State
Office of Designation
Academic and Government Programs Division
ECA/EC/AG – SA-5, Floor C2
2200 C Street, NW
Washington, DC 20522-0582
Street Address (couriers):
U.S. Department of State
Office of Designation
Academic and Government Programs Division
ECA/EC/AG – SA-5, Floor C2
2200 C Street, NW
Washington, DC 20037
FAX number: (202) 632-2701
Private Sector Programs Division
Mailing Address:
U.S. Department of State
Office of Designation
Private Sector Programs Division
ECA/EC/PS - SA-5, Floor 5
2200 C Street, NW
Washington, DC 20522-0505
Street Address (couriers):
U.S. Department of State
Office of Designation
Private Sector Programs Division
ECA/EC/PS - SA-5, Floor 5
2200 C Street, NW
Washington, DC 20037
FAX number: (202) 632-2701
Compliance Unit
Mailing Address:
U.S. Department of State
Office of Exchange Coordination and Compliance
ECA/EC/ECC - SA-5, Floor C2
2200 C Street, NW
Washington, DC 20522-0505
Street Address (couriers):
U.S. Department of State
Office of Exchange Coordination and Compliance
ECA/EC/ECC - SA-5, Floor C2
2200 C Street, NW
Washington, DC 20037
FAX number: (202) 632-2900
Email: jvisas@state.gov
Website Problems
To report problems with the website, contact ecawebsitesmail@state.gov