Before You Visit
Determine Your Eligibility
Before receiving services from the South Texas Veterans Health Care System you should first determine your eligibility. Use our eligibility page to make an application for health care benefits.
Schedule an Appointment
Eligible Veterans should contact the VA Medical Center to schedule an appointment with a primary care provider. Getting an appointment can be done in a number of ways.
Change or Cancel an Appointment
If you have an existing appointment and cannot keep it, let us help you change it. This way, we will be able to see another Veteran during that time period. Let us help you reschedule or cancel your appointment.
During Your Stay
Advance Directives
There may come a time when you are unable to decide or tell us what you want. You have the opportunity now to make some decisions ahead of time. Tell us in writing about the kind of care you want if you cannot speak for yourself.
Patient Education
The staff at the South Texas Veterans Health Care System cares about you and your family. Your health is important to us. We want to assist you in learning how to live a healthy lifestyle and to learn ways to self-manage your own health. There are a number of ways to learn how to do that.
Patient Education Resource Center (PERC)
Health & wellness information is available at the PERC, located in the Audie L. Murphy Memorial Veterans Hospital. The PERC is a place where a wide variety of health, wellness and medical information is available for both the Veteran patient and his/her family. The entire center is dedicated to patient health education and general resources. Our goal is to provide access to current health information in order to assist patients in taking an active role in their health care as a partner with their providers.
Our PERC offers:
- Staff to help you find information and answers to health related questions
- Access to the internet through four computers
- Books, videos, health magazines, models and charts
The hours of operation for the PERC are Monday - Friday from 8 a.m. - 4 p.m.
If you cannot visit the PERC, call us at (210) 617-5300, extension 14293 or directly at (210) 949-9250 and we can mail or fax information to you.
My HealtheVet
My HealtheVet offers Veterans ANYWHERE, ANY TIME access to VA health care. As a registered My HealtheVet user, you will be able to access trusted, secure, and informed health and benefits information, at your convenience.
Online Services include: VA prescription refills, View VA Appointments, Online Communication with your Provider, Wellness Reminders, and Self-Assessment Questionnaires.
My HealtheVet: It’s EASY, QUICK, and IT’S FOR YOU!
Attention STVHCS patients: eBenefits is your gateway to benefits information on the web. If you would like to gain premium access to eBenefits using your My HealtheVet account, please follow the instructions below. Click the eBenefits image below for the complete instructions.
The My HealtheVet site provides Veterans and their families excellent, reliable patient education information as well as the latest VA news. Information about Veterans benefits and services is also available.
Upon registering with My HealtheVet, you will be able to -
- refill prescriptions online
- keep personal food and activity journals
- monitor your personal health data, such as blood pressure and pain levels
- maintain your own self-entered personal health record
MOVE! Weight Management Program
Veterans and family can obtain health information from the STVHCS MOVE! For more information, call (210) 617-5300, extention 15992.
MOVE! is a national weight managment program designed by the VA National Center for Health Promotion and Disease Prevention (NCP), a part of the Office of Patient Care Services, to help Veterans lose weight, keep it off and improve their health.
New Patient Orientation (NPO)
NPO is scheduled every 2nd Wednesday of the month from 9 - 10 a.m. in the Audie L. Murphy Memorial Veterans Hospital Auditorium. No appointment is needed. Everyone is welcome.
Click here to access the Patient Information Handbook
Print Materials
Your provider or nurse will give you information on your medical condition, medications, procedures, etc. to help you manage at home. You can also call or visit the PERC for more information.
Medline Plus
National Center for Health Promotion and Disease Prevention
Visitor's Information
Our new visitor's guide will provide you with updated maps, phone numbers and general information to help you throughout our health care system.
To access the guide, click the image below.
When you visit
STVHCS is committed to Patient-Centered care, incorporating a health care environment that is welcoming not only to Veterans, but also their family and friends. Patient visitation is an important component of the care of hospitalized patients and reflects the needs of those it serves. STVHCS supports visiting hours that promote healing for Veterans and families, while also promoting a therapeutic environment.
To access our visiting hours policy, click here.
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