U.S. Citizen Services
American Citizens Services
Consular Section closure notice
The Consular Section will be closed to the public on Wednesday, February 6, 2013 for in-service training, Monday to Wednesday February 11-13, 2013, for Chinese New Year and Monday February 18 for Washington's birthday. The Consular Section will be open as usual Thursday and Friday, February 14-15, 2013.
For emergency assistance regarding the death, arrest or serious injury of an American citizen when the Consular Section is closed, please telephone +852-2523-9011.
Important Notice on Passport Services
For all passport services, including adding visa pages, please bring the original or copy of your social security card to your appointment. If applying by mail, please include a copy of your social security card.
Rainy and Typhoon Season
The annual rainy and typhoon season has begun and is expected to last until November. Please be advised that if Black Rainstorm Warning OR Typhoon Signal 8 or above is announced by the Hong Kong Observatory, the Consulate General will be closed. In such a situation, there will be no need to reschedule your appointment. Please see "Consular Services During the Rainy and Typhoon Season" for details.
Closing of the Federal Benefits Unit
Effective August 6, 2012 the Federal Benefits Unit in Hong Kong stopped providing services relating to new claims. Effective September 7, the Federal Benefits Unit closed.
The Social Security Office at the American Embassy in Manila, Philippines, will provide direct services to Social Security beneficiaries living in Hong Kong and Macau.
USCIS Centralizes Filing of Petition for Alien Relative, Form I-130
Effective August 15, 2011, the U.S. Citizenship and Immigration Services (USCIS) centralized filing of the Petition for Alien Relative (Form I-130) immigrant visa petition. As such, petitioners residing in countries without USCIS offices, such as Hong Kong and Macau, must now file Form I-130 with the USCIS Chicago Lockbox facility. For details, see USCIS News.
Note: Prior to August 15, 2011, petitioners residing in Hong Kong and Macau were able to file I-130 petitions for immediate relatives such as their spouse and/or children at the Consulate General in Hong Kong, but absent emergency circumstances, this is no longer allowed.
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Welcome to the American Citizens Services section!
Please note that all of our services are by appointment only. See below to learn more, and make your appointment. Remember, our most popular services, including adding visa pages in adult passports and renewing most adult passports, can be done by third parties, such as a messenger or helper, but the applicant must be physically present in Hong Kong or Macau. In addition, to reduce wait times, please ensure you have completed all forms prior to coming to your appointment. In particular, if you are applying for additional passport pages, ensure your form is completed in its entirety. American Citizens Services strives to provide you with services as efficiently as possible; wait times for those with an appointment generally average one hour. For our current hours and holiday information, please see Hours and Holidays.
Quick Stops
- Foreign Entry Requirements
- Passport Services
- Consular Services During the Rainy and Typhoon Season
- Federal Benefits
- New Baby's passport and Report of Birth
- Notarizing documents
- Visas for China and Elsewhere
Not sure where to start? Try our A to Z listing of our services to Americans
Newsletter
Sign up for our free monthly email newsletter. You will receive by email our public announcements on safety and security issues in Hong Kong (this service is also known as the "warden system").
Last modified: February 4, 2013
Contact Information
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Email: acshk@state.gov
Tel: 2841-2211 (please note that visa inquiries will not be answered on these lines)
Fax: 2845-4845For visa, Green Card and all other inquiries: See "Contact Us"
After-Hours Emergencies
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For deaths, arrests, hospitalizations or other emergencies involving
U.S. citizens outside our regular business hours of 8:30 am to 5:30 pm
Monday-Friday, please call 2523-9011, press 2 for English and 1 for
emergencies to be connected to our after-hours duty officer.
**New** Smart Traveler I-Phone app
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Smart Traveler, the official State Department app for U.S. travelers, invites you to see the world with easy access to frequently updated official country information, travel alerts, travel warnings, maps, U.S. embassy locations, and more.