U.S. Equal Employment
Opportunity Commission
Questions and Answers for the New Management Directive 110
Questions and Answers for the New Chapter on Settlement Authority, Management Directive 110
To the Heads of Federal Agencies
Chapter 1 AGENCY AND EEOC AUTHORITY AND RESPONSIBILITY
Chapter 2 EQUAL EMPLOYMENT OPPORTUNITY PRE-COMPLAINT PROCESSING
Chapter 3 ALTERNATE DISPUTE RESOLUTION
Chapter 4 PROCEDURES FOR RELATED PROCESSES
Chapter 5 AGENCY PROCESSING OF FORMAL COMPLAINTS
Chapter 6 DEVELOPMENT OF IMPARTIAL AND APPROPRIATE FACTUAL RECORDS
Chapter 8 COMPLAINTS OF CLASS DISCRIMINATION IN THE FEDERAL GOVERNMENT
Chapter 9 APPEALS TO THE COMMISSION
Chapter 10 ADMINISTRATIVE APPEALS, CIVIL ACTIONS AND APPOINTMENT OF COUNSEL
Chapter 11 ATTORNEY'S FEES AND COSTS
Chapter 12 SETTLEMENT AUTHORITY
APPENDICES
Appendix A EEO Counseling Techniques
Appendix B EEO Counselor Checklist
Appendix C Information on Other Procedures
Appendix D Notice of Possible Applicability of 5 U.S.C. 7121(d) to Alleged Discriminatory Action
Appendix E Sample Resolution Letter
Appendix F Notice of Right to File a Discrimination Complaint
Appendix G EEO Counselor's Report
Appendix H EEOC Notice Alternative Dispute Resolution
Appendix I Appealable Actions -- 5 C.F.R.
Appendix J Equal Employment Opportunity Commission District Offices and Geographic Jurisdictions
Appendix K Notice of Appeal/Petition (EEOC Form 573)