Applicant/Cardholder FAQ

• General (PDF)
• Sponsorship (PDF)
• Enrollment (PDF)
• Adjudication (PDF)
• Issuance/Activation (PDF)

Role Holder FAQ

• Sponsor (PDF)
• Adjudicator (PDF)
• Security Officer (PDF)
• Role Administrator (PDF)

Non-Employee/Person Model FAQ

• Click here to view the Non-Employee LincPass and Person Model Help Desk FAQs.

Two-Factor FAQ

• Click here to view the Two-Factor FAQ.

Light Activation FAQ

• Click here to view the Light Activation FAQ.