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CBP INFO Center

Submit a Complaint

We regret to hear that we didn't meet your expectations

I Require a Review and a Response

We will need to collect some personal information and specific details in order to research your complaint.

or
I Wish to Remain Anonymous

We will not collect any personal information, so we will be unable to respond to you, but your concerns will be reported to management.

Need to report illegal activity?


NOTE: The answers provided in this forum are for general information purposes only. Utilizing this forum does not constitute Reasonable Care under Informed Compliance guidelines.
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