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Online Services Agreement
Web Confidentiality Agreement
Online Services Agreement
The Centers for Medicare & Medicaid Services (CMS) may change this agreement at any time. Your continued access
and use of the Service will be your acceptance of the changed agreement.
Agreement with CMS
This agreement is between you and CMS.
CMS
is the provider of the online information, transaction and communication services. When you have authorized access to
your Medicare information, you agree to the following:
Information Systems Disclosure CMS
may deny access to its information systems to anyone at any time for any reason.
- CMS
has the right to access, read, copy, delete, and give out CMS
information. CMS
has the right to inspect any and all files stored or transmitted by you or by
CMS
when using MyMedicare.gov.
-
You will not use CMS
'web facilities and computing resources to violate the laws and regulations of the United States or any other nation, state,
city, province, or jurisdiction.
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You will maintain privacy and will not use or give out any information of CMS
or its contractors.
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You will create and use confidential passwords when accessing MyMedicare.gov. If your password is accidentally revealed, you can create a new password
at any time.
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You will immediately report to CMS
any activity you suspect is fraudulent or that threatens the security of CMS'
Information Systems.
Consent to Electronic Transactions
I, the User, and CMS
acknowledge and agree that all electronic transactions made during the term of this Agreement are binding by law. I understand that my consent,
when issued electronically by use of my personal information or passwords, bears the same legal authority as my written signature and is
binding by law. Types of electronic transaction may include activity related to:
-
Claim Status
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Eligibility
-
Enrollment
I may obtain a paper copy of any electronic transaction by printing the web screens on which the information appears.
CMS
will provide some types of information in paper form (i.e. notice of policy cancellation, termination of coverage, or any information pertaining to an appeal).
I and CMS
agree that certain minimum hardware and software are needed to make electronic transactions.
I may terminate this Agreement if I am not able to communicate electronically under
these or any new technical requirements.
CMS:
-
Does not take responsibility or risk for my computer use.
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Does not make any warranties, representations, or endorsements about the Service, or any information or service provided through the
Service or on the web, and will not be liable for any cost or damage from my use of the Service.
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Does not warrant the accuracy, completeness,timeliness, or usefulness of any information, opinions, advice, services, merchandise,
or any other information provided through the Service or on the web.
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Is not responsible for any changes required by my Internet Service Provider.
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Will not be liable to me or anyone else for decisions made or actions taken by me or anyone else based on the information provided through this Service.
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Will not be liable to me or any other person for any types of damages or losses of any character related to this Service.
Web Confidentiality Agreement
Commitment to Confidentiality
Confidentiality is a top priority at CMS.
We are committed to ensuring the security and confidentiality of beneficiary information on MyMedicare.gov. The following agreement describes how we
use information that you provide and conduct electronic business with you through this website.
Personal Information CMS
is very aware of the privacy concerns of people with Medicare. In fact, we share your concerns and will not solicit personal information from
you as you tour our site, though you may provide that information voluntarily. If you choose to provide your personal information to us, we
will not sell, license or transmit that information.
There are instances in which CMS
might internally use the personal information you voluntarily submit. These instances include disclosing your personal information (as described
below) to our agents, affiliates and subsidiaries to allow them to perform certain functions for us. We may also use your Secret Question, Secret
Answer and Birth Date to later identify you in case you forget or misplace your Medicare Number/Password.
"Personal" information is described as data that is unique to an individual, such as a name, address, telephone number, social security
number and date of birth (DOB). At times, we may request personal information from you through MyMedicare.gov in order to deliver materials you
request, respond to your questions, or deliver a product or service.
Privacy/Confidentiality Standards CMS
recognizes the need to maintain confidentiality of your protected health information and is committed to protecting your privacy. To help us
keep that commitment to you, we have established policies and procedures, which are explained in more detail in the
"CMS
Privacy Policy"
.
What You Should Know
The information on MyMedicare.gov website is for general information purposes, as a convenience to
people with Medicare and as public service. The material is not a substitute for getting professional advice from a qualified person, firm
or corporation. Consult the appropriate professional advisor for more complete and updated information.
CMS
is not engaged in rendering any legal, medical or professional services by placing this general information material on this website.
CMS
will not be liable for any damages arising out of the use of this website, or any other hyper-linked website. This includes, any lost profits,
business interruption, loss of programs or data on your equipment, or otherwise, even if
CMS
is advised of the possibility of such damages.
Information may be changed or updated without notice. Therefore, information on MyMedicare.gov may be out of date at any given time.
CMS
may also make improvements and/or changes to the products and/or programs described on MyMedicare.gov at any time without notice.
Confidentiality Agreement
This confidentiality agreement is entered into by and between YOU and
CMS
in your role as a person with Medicare. In the statements below, YOU and
CMS
are referred to individually as the "Party" and together as the "Parties".
Since, the Parties agree to enter into a confidentiality arrangement where information is shared the Parties acknowledge that any information
or data, whether printed, written, oral or electronically stored or reproduced is confidential, and that both Parties intend that the
information remain confidential ("Confidential Material"). The confidential information may be provided voluntarily or in response to specific
inquiry which may include to the extent allowed by federal law.