Marine Corps Installations Pacific

The Customer Service Desk (CSD) provides centralized management for COMCAM’s Photographic Section, the Video Support (VS) Section, Graphic Arts and Reproduction, expedites work production, and provides quality control measures.The CSD is limited to accepting only those requests that meet official Marine Corps requirements. Work requests in support of real world operations will have a higher priority over other requests. All requests of a conventional nature will be immediately processed. The CSD personnel will direct any request unusual in nature or requiring a higher degree of technical expertise to the corresponding work section or the Staff Noncommissioned Officer in Charge (SNCOIC) of COMCAM. The following steps will be taken to ensure prompt, courteous service: 

    1) The appropriate work order will be completed at the CSD and verified by the requester.

    2) CSD will assign the appropriate work priority.

    3) CSD and customer will consult with the appropriate section, if required, to discuss format,
        design, assistance, capabilities, etc.

    4) Work performed by appropriate COMCAM section.

    5) CSD notifies customer of completed work.

    6) Customer picks up and receipts for completed work.

Completed work will be available at the CSD. Completed work will not be forwarded by guard mail. The requesting unit has the responsibility to pick-up completed work within three working days for routine requests and no later than the due date for prioritized requests.

For more information call 645-2533.

The primary mission of the Supply and Logistics Section is to provide Supply, Fiscal, Copier Management, and AV Maintenance and Repair support to COMCAM and supported units.The Supply and Logistical Support Section is responsible for providing support and assistance in the requisitioning of such equipment for the purpose of training, to receipt for Training Devices and equipment. The Supply and Logistics Section establishes contractual repair orders through the Regional Contracting Office, and establishing a chain of custody for all VI equipment. Exercise control over the acquisition and operation of all copying machines for Marine Corps Base.

To contact our Logistics Section please call 645-2453/0486.

Training and Audio Visual Support Library

The TAVSL provides temporary loans of graphic training aids, training video tapes and compact disc training devices and audiovisual equipment to authorized users to enhance unit training. It is the goal of the TAVSL to provide our customers with the finest, state-of-the-art training support available. Please contact us for all your training needs. There are two offices available, Camp Foster, phone number 645-7673/0460 and Camp Hansen, collocated with the SNCOA, phone number 623-2610/7395.