Have a question about Title IV federal student aid or one of the services the Department of Education provides? Contact one of our Customer Service Centers or Federal Student Aid Offices. If you are not sure which Service Center to call, contact the Research and Customer Care Center at 1-800-433-7327, or e-mail us at fsa.customer.support@ed.gov.

Loan Servicing Centers for Schools

Aspire Resources Inc.

Phone: 888/902-6077
Fax: 515/471-8188
Web site: www.AspireResourcesInc.com
E-mail: SchoolSupport@AspireResourcesInc.com
Office Hours: 7:00 a.m. - 6:30 p.m. (CT), Monday through Friday.
CornerStone

Phone: 877/336-7397
Fax: 801/366-8415
Web site: www.MyCornerStoneLoan.org
E-mail: CampusContact@mycornerstoneloan.org
Office Hours: 8:00 a.m. - 5:00 p.m. (MT), Monday through Friday.
COSTEP

Phone: 877/292-8639
Fax: 877/292-8873
Web site: www.costep.myedloan.com
E-mail: schools@costep.org
Office Hours: 8:00 a.m. - 5:00 p.m. (ET), Monday through Friday.
Direct Loan Servicing Center (ACS) - School Services

Phone: 888/877-7658
Web site: www.myedaccount.com/schools
Office Hours: 8:00 a.m. - 8:30 p.m. (ET), Monday through Friday.
Department of Education Student Loan Servicing Center (ACS)

Phone: 800/835-6511
Office Hours: 8:00 a.m. - 8:30 p.m. (ET), Monday through Friday.
EDGEucation Loans

Phone: 877/292-6759
Web site: www.EDGEucationloans.myedloan.com
E-mail: A customer must log in to www.EDGEucationloans.myedloan.com, click on the “Contact Us” tab, and select the “Secure Email” option.
Office Hours: 8:00 a.m. - 5:00 p.m. (ET), Monday through Friday.
EdManage

Phone: 800/470-5961
Fax: 855/479-0487
Web site: www.EdManage.MyEdLoan.com
E-mail: Schools@edmanage.net
Office Hours: 8:00 a.m. - 9:00 p.m. (ET), Monday through Thursday. 8:00 a.m.- 5:00 p.m. (ET), Friday.
ESA/Edfinancial

Phone: 855/845-1001
Fax: 865/692-6378
Web site: www.edfinancial.com/DLSchools
E-mail: Schools@Edfinancial.com
Office Hours: 8:30 a.m. – 8:00 p.m. (ET), Monday through Thursday. 8:30 a.m.- 6:00 p.m. (ET), Friday.
FedLoan Servicing (PHEAA)

Phone: 800/655-3813
Web site: www.myfedloan.org
E-mail: schoolsupport@myfedloan.org
Office Hours: 8:00 a.m. - 9:00 p.m. (ET), Monday through Friday.
Granite State - GSMR

Phone: 800/303-8353
Fax: 603/227-5441
Web site: www.gsmr.org
E-mail: schoolcontact@gsmr.org
Office Hours: 8:00 a.m. – 5:00 p.m. (ET), Monday through Friday.
Great Lakes Educational Loan Services, Inc.

Phone: 888/686-6919
Web site: www.mygreatlakes.org
E-mail: clientservices@glhec.org
Office Hours: 8:00 a.m. - 6:30 p.m. (CT), Monday through Thursday. 8:00 a.m. - 6:00 p.m. (CT), Friday.
KSA Servicing

Phone:877/292-5227
Fax: 877/292-6462
Web site: www.ksa.myedloan.com
Office Hours: 9:00 a.m. - 8:00 p.m. (ET), Monday through Thursday. 9:00 a.m. - 5:30 p.m. (ET), Friday.
MOHELA

Phone: 888/866-4353
Fax: 866/222-7060
Web site: www.mohela.com/schools
E-mail: schoolrelations@mohela.com
Office Hours: 8:00 a.m. - 8:00 p.m. (CT), Monday through Thursday. 8:00 a.m. - 5:00 p.m. (CT), Friday.
Nelnet

Phone: 866/463-5638
Fax: 888/274-9876
Web site: www.nelnetloanservicing.com
E-mail: ssc@nelnet.net
Office Hours: 8:00 a.m. - 8:00 p.m. (ET), Monday through Friday.
OSLA Servicing

Phone: 866/264-9762
Fax: 855/813-2224
Web site: www.osla.org
E-mail: DLcustserv@osla.org
Office Hours: 8:00 a.m. - 5:00 p.m. (CT), Monday through Friday.
Sallie Mae

Phone: 888/272-4665
Fax: 800/828-0250
Web site: www.SallieMae.com/EDServicing
E-mail: collegeserv@salliemae.com
Office Hours: 8:00 a.m. - 8:00 p.m. (ET), Monday through Friday.
VSAC Federal Loans

Phone: 888/307-8722
Fax: 802/654-3777
Web site: www.VSACFederalLoans.org
E-mail: schoolservices@vsac.org
Office Hours: 8:00 a.m. - 4:30 p.m. (ET), Monday through Friday.