Category Archive: Training

DigitalGov University courses, from live webinars, in-person events and on-demand streaming sessions.

Apr
18

We’ve Got a Group for That!

Creating an active, engaged community can lead to project success. Some Creative Commons rights reserved by Laurent Neyssensas

Everyone has visited ESPN for scores, gone to WebMD to check symptoms, or used Consumer Reports when considering a major purchase. Why? We all want answers to our questions from people we can trust…The Experts. There are experts in government, too.  But how do you know where to find them?  Enter HowTo.gov’s community pages where you’ll …

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Apr
02

Don’t Quit Your Yammering

Three Feds collaborate the old-fashioned way, but Yammer can make the process more efficient across offices.

Your office-mates may enjoy telling you to “quit your yammering,” but we at Office of Citizen Services and Innovative Technologies challenge you to find out what Yammer can do for your internal collaboration. Yammer: The Power of Social Networking Inside Government Agencies, a Digital Gov University webinar, found Yammer can change the way we communicate …

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Mar
28

Facebook Pages Flip to Timeline

USFishWildlife FB page

Facebook Pages are automatically going to the Timeline format after March 30. To prepare government agencies, entities and staff, Facebook’s government representatives Adam Conner and Katie Harbath have been making the rounds to demo the tool changes and share best practices. DigitalGov University hosted a briefing, so you can watch and learn. (Video, handouts, etc., …

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Feb
23

Web Manager University (WMU) Is Now DigitalGovU

Web Manager University, the federal government’s training program for web, new media, and citizen engagement is now DigitalGov University (DGU). Why change? Why now? We’ve seen a huge growth in agencies needing to increase skills and knowledge of digital media and citizen engagement to deliver better results and create a more open and innovative government. …

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Feb
06

Federal Agencies Using Foursquare

Mobile devices have a number of applications and tools that agencies can use to engage citizens.

Sometimes we’re like Pavlov’s dogs with our devices — click and we expect a reward. Checking-in with geolocation services like Foursquare, Gowilla, Twitter or Facebook propels even more of this behavior, and not surprisingly, more people are jumping in to try it! PEW has been following the trend and finds more than 25% of adults …

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