About CBP     Newsroom     Border Security     Trade     Travel     Careers
Travel Travel News U.S. Citizens/Lawful Permanent Residents For International Visitors Clearing CBP Trusted Traveler Programs For Travel Industry Personnel Wait Times - Airport and Border Pleasure Boats Private Flyers CBP Search Authority Customer Service in Travel		Home  /  Travel  /  Customer Service Welcome to the United States - Model Ports Program Initiative to ensure travelers have a pleasant and efficient experience entering the United States. - International Traveler Satisfaction Survey Overview - 11/14/2012 - CBP’s Pledge to Travelers - 04/30/2010 - How CBP Handles Traveler Complaints - 04/30/2010 - DHS Traveler Redress Inquiry Program - 08/21/2009 - CBP Passenger Service Manager Listing - 04/05/2012 PSMs are the primary point of contact to address concerns or comments about the inspections process of international travelers. - CBP Info Center - 12/26/2012 Find an Answer, Ask a Question - I Did Not Turn In My I-94 When I Left The U.S., What Should I Do? - What documents does a foreign national or green card holder need to enter the U.S.? - Top 20 Travel Questions and Answers Search Customer Service for: section sitemap for Customer Service see also: on cbp.gov:   Know Before You Go   CBP Passenger Service Manager Listing   International Traveler Satisfaction Survey Overview Complaints or Comments News Feeds
How to Use the Website Featured RSS Links What's New Contacts Ports Questions/Complaints Forms Sitemap EEO/DCR | FOIA | Privacy Statement | Get Plugins | En Español Department of   Homeland Security   USA.gov     Inquiries (877) CBP-5511   |   International Callers (202) 325-8000   |   TDD for the Hearing Impaired (866) 880-6582