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AFTER HOURS URGENT CARE:
Call 676-1847 or 1-800-676-1847 and speak to the provider on call. Provider will triage patient, may direct over the counter treatment, may provide care at MTF facility or may authorize care at civilian urgent care facility. Self referred urgent care will not be authorized for payment.
ER/URGENT OUT OF AREA CARE:
Call Humana-Military (TRICARE) 1-800-444-5445 for nearest facility. Contact your PCM the next business day to schedule followup care.
Suicide Crisis Hotline and Chat
1-800-273-TALK (8255)
Psychological Health, PTSD, Traumatic Brain Injury
1-866-966-1020 [toll free]
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MICARE - SECURE MESSAGING WITH YOUR MEDICAL TEAM
The Air Force Medical Service is excited to begin patient registrations for MiCare, the Military's online confidential secure messaging service. This system has been shown to significantly reduce the number of phone calls between patients and providers, increase patient satisfaction, and save time for the medical office staff and the patient. The AFMS aims to enroll as many patients as possible into MiCare and utilize secure messaging as the primary form of communication between patients and their healthcare teams.
Patients currently enrolled in MiCare are already talking about the ease, accessibility, and benefits of this Internet-based service. One MiCare enrollee said, "it is always empowering to be able to communicate via the Internet about routine health issues - and can very well prevent visits to the clinic..." Another enrolled patient said MiCare "will answer lots of questions and save so much time for both doctors and patients."
On MiCare, patients can request appointments with healthcare providers, get test results, request prescription refills, or ask their healthcare team medical questions via a secure electronic message that bypasses phone-trees, voicemail, and phone tag. MiCare is currently set for secure messaging and will be adapted to include Personal Health Records at a later date.
To register, patients should visit Sheppard Clinic beginning 1 March 2013 to initiate the face-to-face registration process. Patients will need show their military identification card and provide basic information such as name, social security number, birthday and email address. An email will be sent for patients to finish enrollment and confidential messages may begin.
MiCare has been designed to support patients and healthcare teams and will be implemented Air Force-wide, so once registered, a patient will remain in the system--no matter where the Air Force takes them.
For more information, visit http://www.afms.af.mil/micare or call (940) 676-1351
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Learn about MiCare
-MiCare is a web-based tool that will enable you to communicate securely and privately with your health care team.
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