24/7 Learning

Books 24x7 Learning

In today’s fast-paced business climate, you need to know and do more. This demands quick knowledge and expertise. Books 24x7 lets you build your skills and stay up-to-date with business trends. Access thousands of business, technology, and personal books.

Launch Books 24x7 on TMS

Leadership & Management

• Diversity on the Job: The Importance of Diversity and the Changing Workplace
• Effective Team Communication
• Government Ethics
• Time Management: Analyzing Your Use of Time

Transformation Training

• Embracing Organizational Change
• Diversity on the Job: Diversity and You
• Listening Essentials: Improving Your Listening Skills
• Preparing for Organizational Change
• Lead Awareness

Customer Service

• Customer Service Fundamentals: Building Rapport in Customer Relationships
• Conflict, Stress, and Time Management
• Communication Skills
• The Angry Caller: What's Your Plan?
• Are You Listening to Your Customers?
• Customer Service over the Phone
• Dealing with Irrational Customers and Escalating Complaints

Functional Training

• Bloodborne Pathogen Awareness
• Tuberculosis: Prevention and Control
• Slips, Trips, and Falls
• Fire Safety and Prevention
• Workplace Security Awareness
• Defensive Driving
• Material Safety Data Sheets
• Hazard Communication: An Employee's Right to Know
• Radiation Safety

Union Training for Manager/Leaders

• Fair Labor Standards Act (FLSA)
• Union Awareness
• Unionized Workplaces (HRCI/PHR - 2007-aligned)

Project & Program Manager Training

• Weighing the Costs of Project Change
• Building and Leading Teams
• Approaches to Risk Management
• Managing Projects without Direct Authority