About the Program
The Northport VA Medical Center pharmacy processes thousands of prescriptions daily. Many of these prescriptions are filled by the Central Mailout Pharmacy (CMOP). Prescriptions may be refilled by phone or the Internet.
Services Offered
Automated Refill Line
The Automated Refill Line is available for all Northport VA Medical Center patients. This service is available 24 hours a day, seven days a week. Please call one of the following numbers:
- 800-799-3023
- Outside NY State: 631-754-4989
- After you have dialed the number, wait for the automated attendant to answer.
- Enter your entire social security number, then press the # key. Wait for an answer.
- Press 2 for Pharmacy Options, then wait for an answer.
- Press 1 for refills, then wait for an answer.
- Enter the prescription number, then press the # key. Wait for an answer.
- To refill additional prescriptions, press 1 and repeat the process.
If you are using the automated refill line, all refills should be ordered at least 10 days prior to when the refill is due to insure prompt processing and delivery time.
What if I need new prescriptions before my next appointment?
If you need new prescriptions between scheduled visits, you may call your Primary Care Team for a prompt appointment. Should you have any questions about your medications or if you run out of medications before your next scheduled appointment, call the Pharmacy Call Center at the number below. You will receive enough of the medication to last until your scheduled appointment. In order to continue to receive medications from the VA, you will have to see your Provider.
- Pharmacy Call Center: 631-863-4826
Internet Refill
Prescriptions may also be filled online using VA's My HealtheVet program. You will need a user ID and password to log in. If you do not have one, you can easily get one by registering online. You can also visit the Northport VA Medical Center Voluntary Service and speak to one of our MyHealtheVet In-Person Authenticators for training and assistance with My HealtheVet.
Refills at the Northport VA Medical Center Pharmacy
All veterans are encouraged to refill their prescriptions by phone or Internet. Veterans can also drop off refill slips in the wooden box on the wall outside of the Outpatient Pharmacy Waiting area. The refill will be mailed to you.
Please request to pick up your medications at the Outpatient Pharmacy window ONLY if you are completely out of medication or need a NEW prescription sooner than it will come in the mail.
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