United States Department of Veterans Affairs

Lexington VA Medical Center

Customer Service

The Lexington VA Medical Center strives to always provide the highest quality of care to the veterans of our nation who call Kentucky home. We recognize there may be times when a patient or family member has an issue which requires our attention. Because the best time to let us know of any concern or question is at the time it happens — so we can resolve it as quickly as possible — we have established several programs to assist you.

Service Partners

No matter which service you visit when you come to the Lexington VA Medical Center, you will always be able to find one of our many service partners. The service partner can address and resolve your concern at the point of contact.

Patient Advocates

At Lexington VA Medical Center, we encourage our patients to share compliments and suggestions, and to bring their concerns to our attention. Our Patient Advocates are located on the first floor of the medical center in room C112b.


Information for Patients

Information for Patients
Eligibility
Make, Change, or Cancel an Appointment 
Advance Directives 
Patient Education
Customer Service 
Discharge
Billing and Insurance 
Release of Information 

Related Links

Patient Rights and Responsibilities

Patient Advocates

Curtis Gazave
859.233.4511 ext. 4110
1st floor, Cooper Drive Division