Question: My employer’s place of business is closed. I cannot locate my plan administrator. Whom do I contact to file a claim for benefits or to obtain other documents such as certificates of prior coverage, or replacement identification documents?

Answer: Many employers affected by the events of September 11^th have set up temporary work quarters, or have made other provisions for their employees to contact them.  The employer's representative should be able to give you the name of the person to contact to obtain claim forms or other documents