About the Program
The Sheridan VAMC provides inpatient and outpatient prescriptions. many of these are filled by the Central Mailout Pharmacy (CMOP). Prescriptions may be refilled by phone or the Internet.
Services Offered
Dial-a-Refill
You can order refills using a touch tone telephone:
(follow the steps below)
Step 1 – Call: 1-877-752-0632 (or 675-3891)
Step 2 – Enter:Your full 9 digit Social Security Number followed by the # (pound) key.
Step 3 – Enter:2 for prescriptions
* (star) to enter another social security number
Step 4 – Enter:
1 for refill
2 to check on a prescription
8 to talk with a pharmacist
# (pound) for previous options
Step 5 – Enter:
The Prescription number followed by the # (pound) key. This 7-digit number can be found on the third line down from the top of the label on your prescription bottle or on the refill slip.
(If there is a letter right after the prescription number, do not enter it.)
Step 6 – Press:
1 to order a refill of another medication
# (pound) for previous options
*All prescriptions ordered by telephone will be mailed to your home address within 7-10 days
• If you do not have a touch tone telephone, you may mail your refill slips to the pharmacy. Please allow at least 14 days for your refills to be processed and mailed to your home address. You may also refill your prescription on the internet at www.myhealth.va.gov.
Internet Refill
Prescriptions may also be filled online using VA's My HealtheVet program. You will need a user id and password to log in. If you do not have one, you can easily get one by creating your personal profile.
Refills at the Sheridan VAMC Pharmacy
All veterans are encouraged to refill their prescriptions by phone or Internet. You may also pick up your perscriptions at the pharmacy window in the Ambulatory Care Clinic in Building 71.
Pharmacy Customer Service Line
Local: 675-3278
Toll-Free: 1-800-370-0250 ext 3278
Drug Information
Please visit My HealtheVet for information about any prescription you may be taking.
Hours-Outpatient Pharmacy
Monday - Friday 8:30 a.m. - 4:00 p.m. closed on all federal holidays.
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