Contacting a Patient
If you come to visit a patient, please see our maps for directions and parking locations. You may also wish to review our visiting hours and policies page.
If you would like to send a card, gift or flowers to a patient, the mailing address is:
Patient Name (Patient Room Number)
c/o VA Medical Center
4646 John R Street
Detroit, MI 48201
For the location of an inpatient or their phone number, dial the Medical Center at (313) 576-1000 (or 1-800-511-8056), and press zero for operator.
Telephone Care
Please contact our telephone care line if you need medical advice, have a question about your medication, or need to schedule a non-urgent appointment. Your location determines which number to use.
- Within Detroit metro area: (313) 576-1000
- Outside of the Detroit calling area:
Toll-free 1-800-511-8056
- If you are sick and wish to speak to a nurse, press 1.
Schedule an Appointment
To schedule an appointment, please contact us at any of the numbers listed on our appointments page, or visit My HealtheVet.
Patient Advocate
If you have a compliment, complaint, or other issue which you believe requires resolution, please contact one of our patient representatives. Their contact information is available on our customer service page.
Former Prisoners Of War
Our Former Prisoners Of War Advocate can provide special assistance to former POWs. Contact Annette P. Walker at (313) 576-3750, or visit room B5341 in the Medical Center. For more information visit the FPOW web page.
Compensation and Pension
To speak with someone in compensation and pension, call the Medical Center at (313) 576-1000 (or 1-800-511-8056), then dial ext. 63228, 65722 or 63910.
Release of Information
If you need to get information from your medical records, please contact our Release of Information Office.
Freedom of Information
If you would like to file a freedom of information act request, visit the Freedom of Information Act page for details.
Inquiry Routing and Information System
VA has established an inquiry routing and information system which provides answers to frequently-asked questions. You may also use this system to submit a comment, question, or concern.
Media and Speaker Requests
The Public Affairs Office of the Detroit VA Medical Center is available to respond to local and national media inquiries and requests. In addition, we can also provide the following support and assistance to members of the news media:
- Subject matter experts
- Interview scheduling
- Fact sheets and statistical information
- Information about VA related special events
- Responses to stories in the national media
For assistance in covering health and medical stories and to set up interviews with our subject matter experts, please contact Alysse Mengason (Alysse.Mengason@va.gov) or Lisa Olney (Lisa.Olney@va.gov) by email, or call (313) 576-1000.
Guidelines
Advance notice of on-site interviews is necessary so staff can arrange locations for media interviews or photo shoots and line up appropriate sources for your story.
A Public Affairs Officer must accompany all film crews and photographers while in our facility. Our main priority is patient privacy and adherence to HIPPA regulations. We also want to make sure you get the information you are looking for and to coordinate shoot locations and ensure interviews go smoothly.
If you are a student working on a research paper and looking to interview a Veteran about his military experience, we encourage you to contact a Veterans Service Organization for assistance. You can find a comprehensive list at http://www1.va.gov/VSO
Webmaster
To report problems with this website, please contact the Webmaster.
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