Global Web Ubiquity (07/17/2012) The World Bank infographic highlights findings from its mobile ubiquity worldwide report. Here are some interesting findings: 75% of the world now has access to a mobile phone The number of mobile subscriptions will soon eclipse the world’s population The developing world is now MORE mobile than the developed world and most phones …
Category Archive: Research
online media, technology trends and innovations in government research and news
Aug
31
Research Roundup: Collaboration, Social Media Workflow, Records Management
Collaboration Across Boundaries (08/2012) A report from the IBM Center for the Business of Government provides valuable insights into how federal senior executives view collaboration. Nearly all of the 300 surveyed reported using collaboration as a management strategy for communication within: Their agency, Their department, and with Key external partners and stakeholders. Social Media Workflow, …
Aug
23
Meeting the Metrics Milestone
The Digital Government Strategy shifts into high gear this week as it hits several important milestones, including the posting of guidance on performance and customer satisfaction metrics on Howto.gov. The strategy calls for agencies to “implement performance and customer satisfaction measuring tools on all .gov websites.” Doing so will give us an unprecedented way to measure how we’re doing …
Aug
10
Research Roundup: Mobile, Email, Military Facebook Use
Findings about Military Facebook Use (08/2012) The five branches of the US Military are social media champions. In a three part series, DK Web Consulting highlights what we can learn from their efforts. The reports include: Part 1: Statistics and trends Part 2: The use of Facebook tabs and applications Part 3: The top 11 …
Aug
09
Who’s Consuming Media and How
How People Use Media: Smartphones and Tablet Despite small screen sizes and keyboards, smartphones are the dominant mobile devices of today, particularly among Generations X and Y. Consumers are more likely to use smartphones than tablets for most “mobile” activities measured in a recent GfK study; but tablets do win out when it comes to …
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