United States Department of Veterans Affairs

Durham VA Medical Center

Billing and Insurance

Copayments

The US Department of Veterans Affairs has established guidelines for veterans and their copayments. Copayments may be charged for the following services —

Any copayments due should be paid upon checking out of the medical center at time of discharge. Copayments may be made at the Agent Cashier window, F1194, telephone extension 6235.  Veterans who do not make their copayments upon checking out will receive a bill at their address of record within 30 days after their stay or appointment.

Note: If you have any questions about your copay balance, please contact our local Medical Center Billing Office at (919) 286-0411, extension 5379, or the VA Health Resource Center in Topeka, KS at (866) 290-9438.

Other Health Insurance

The Department of Veterans Affairs now bills private health insurance companies for care received by their enrollees. You should bring your insurance card with you for your appointment and present it during the check-in process. What's in it for me?

Medicare/Medicaid

The Department of Veterans Affairs does not bill Medicare or Medicaid at this time. You may, however, wish to review information for veterans about the new Medicare prescription drug benefits.

 


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