Pharmacy
The Department of Pharmacy staff consists of over 100 military and civilian personnel. The pharmacy is dedicated to providing the highest quality health care. One of our main priorities is to help you understand your medications and promote the safe use of medications.
The Pharmacy continues to improve pharmacy services with the implementation of the latest pharmacy technologies and information to promote medication safety as well as expanding pharmacy services.
Pharmacy Service
The main pharmacy is located on the 3rd floor of the hospital. The Pharmacy uses a ticketing system to route patients to the multiple windows. This means once you receive a number, then the pharmacy will call your number. Please have your military identification card and prescriptions ready once your number is announced. Let the pharmacy know your allergies, and other medications you may take. The pharmacists and pharmacy technicians are available to answer any of your questions.
Pharmacy Hours
Main Hospital Pharmacy
- Monday through Friday:
- 7:30 AM – 5:00 PM
Freedom Crossing PX Pharmacy
- Monday – Friday
- 8:30 AM – 6:00 PM
- Saturday & Training Holidays
- 9:00 AM – 5:00 PM
Closed Sundays and Federal Holidays
Soldier and Family Medical Clinic (SFMC) Pharmacy
- Monday – Friday
- 7:30 AM – 5:30 PM
Closed Saturdays, Sundays, and Federal Holidays
Mendoza Soldier Family Care Center (MSFCC) Pharmacy
- Monday – Friday
- 7:30 AM – 5:30 PM
- Saturday
- 8:00 AM – 5:00 PM
Closed Sundays, and Federal Holidays
East Bliss Health and Dental Pharmacy
- Monday – Friday
- 7:30 AM – 4:30 PM
- closed 12:00 PM - 1:00 PM for lunch
Closed Saturdays, Sundays, and Federal Holidays
Pharmacy Refill Services
Refill Options
The pharmacy has a mandatory phone-in refill policy. The refills may be called in up to 14 days in advance.
Refill Request Line
915 742-1200 or 1 800 916-3580 (long distance).
Location
BLDG 1611 (Ft. Bliss)
The phone-in refill service is available 24 hours a day, 7 days a week. The peak times for call-in are 7:00am to 1:00pm Mondays and Tuesdays, so you may experience longer than usual wait times.
Use a touch tone phone for optimal service (also capable of voice recognition).
Refill request are ready within 72 hours of request. Plan ahead for weekends and holidays.
After five (5) working days, medication refills are returned back to stock. If you are unable to pick up, then contact the Refill Pharmacy at 742-9017.
Contact Information
- Main Pharmacy (Bldg 7777 3rd Fl WBAMC):
- 915 742-2793
- Special Drug Request (Bldg 7777 3rd Fl WBAMC):
- 915 742-3645
- Freedom Crossing Pharmacy (Bldg 1611 Marshall Rd Ft. Bliss):
- 915 742-9017
- Soldier and Family Medical Clinic Pharmacy (Bldg 2496 Ricker Rd Ft. Bliss):
- 915 742-1802
- Mendoza Soldier Family Care Center Pharmacy (Bldg 11335 SSG Sims St East Bliss)
- 915 742-1400
- East Bliss Health and Dental Pharmacy (Bldg 21227 Torch St East Bliss)
- 915 742-9286
Important Information Links
Self Care: Over The Counter (OTC)
Self Care Over the Counter Medications Link
WBAMC Formulary
Provides important drug information, provided by William Beaumont Army Medical Center.
William Beaumont Army Medical Center Formulary.
William Beaumont Army Medical Center Formulary.
Contains important information regarding your health.
Contains important information regarding poison prevention.
Contains information regarding the proper disposal of prescription medications.