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Returning Combat Veterans
 We are grateful to the men and women who risk their lives to fight terrorism in Afghanistan, Iraq and many other places around the world.
Contact Information
If you have served in Operation Enduring Freedom, Operation Iraqi Freedom, or Operation New Dawn, please contact us with any inquiries about our health care services.
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Operation Enduring Freedom / Operation Iraqi Freedom Care Management Program:
We have a special program designed to assist you as you transition to and receive services from the Louis Stokes Cleveland VA Medical Center. For any questions or concerns please contact:
Iraq & Afghanistan War (OIF/OEF/OND) Outreach Contacts
Patricia Hall MSN, PMH CNS-BC
OIF/OEF/OND Program Manager, LS Cleveland VA
Primary Point of Contact
216-739-7000 x 1109 or 216-701-5266 (m)
Patricia.Hall@va.gov
Susan “Cricket” Gruneisen
OEF/OIF/OND Lead Transition Patient Advocate, LS Cleveland VA & VISN 10
Secondary Point of Contact
330-262-1001 ext. 2129 or 216-701-9388 (m)
Susan.Gruneisen@va.gov
Tina Loughman
OEF/OIF/OND Transition Patient Advocate
216-701-7306 (m)
Tina.Loughman@va.gov
Bill Dye
OEF/OIF/OND Transition Patient Advocate
330-962-9887 (m)
William.Dye@va.gov
Cheryl Cieslak, RN
OEF/OIF/OND Case Manager
216-965-8616 (m)
Cheryl.Cieslak@va.gov
Jennifer Spies, RN
OEF/OIF/OND Case Manager
216-739-7000 x 1107 or 216-224-5291 (m)
Jennifer.Spies@va.gov
Corinne Dameron, LISW-S
OEF/OIF/OND Case Manager
216-739-7000 x 1106 or 216-701-9324 (m)
Corinne.Damerson@va.gov
Angel Ortiz, RN
OEF/OIF/OND Case Manager
216-791-3800 X 1184 or 216-400-3356 (m)
angel.ortiz2@va.gov
OEF/OIF Program Support Staff
Judy K. Zamlen-Spotts, L.S.W
Consumer Affairs Specialist
216-791-3800 ext. 1185 or 216-701-7592 (m)
judy.zamlen-spotts@va.gov
Melissa London
OEF/OIF/OND Program Specialist
216-739-7000 x 1108
melissa.london@va.gov
Affiliated Services
Elizabeth Treiber, MSN, CRRN, CNP
Polytrauma Network Coordinator, VISN 10
Physical Medicine & Rehabilitation
Cleveland VA Medical Center
216-791-3800 ext 4123 or 216-256-9954 (m)
elizabeth.treiber@va.gov
Kathy House LISW, MSW
Case Manager, Polytrauma Clinic
216-791-3800 ext. 1164
Kathy.House@va.gov
Vet Centers - Reintegration and Mental Health Counseling
East Side Vet Center
Vivian Vasser, Team Leader
53101/2 Warrensville Center Rd.
Maple Heights, OH 44137
216-707-7901 or 877-927-8387
Vivian.Vasser@va.gov
West Side Vet Center
William Rawlings, Team Leader
5700 Pearl Road Suite 102
Parma, OH 44129
440-845-5023 or 877-927-8387
William.Rawlings@va.gov
Stark County Vet Center
Patrick Smith, Team leader
220 Market Ave S, Suite 1160
Canton, OH 44702
330-454-3120 OR 877 927-8387
Patrick.Smith36bb66@va.gov
Enhanced Benefits for OEF/OIF Veterans:
- Five years cost-free heathcare for conditions possibly related to your deployment including all services such as:
- Doctor visits
- Specialty care including Mental Health, Orthopedics, Neurology, Audiology & Dermatology
- Women’s Health
- Nurse visits
- Medications
- Physical & occupational therapy
- Surgery
- Vocational rehabilitation
- many more
- No formal service connected disability or proof of injury required for free care
- Dental exam, cleaning and any reasonably necessary dental care if not received with 90 days of separation AND requested from VA within 180 days of separation from active duty
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