Feb
11
Last week I presented a webinar for DigitalGov University, Above & Beyond Metrics: Tell a Story with Reports. In this presentation I gave some helpful tips to interpret and present your metrics in a meaningful and engaging manner. Here are the highlights: How to Interpret Your Metrics in Context Consider the purpose of your site. Take …
Feb
07
We saw some big changes across the federal government with the introduction of the Digital Government Strategy in 2012. And it was a big year for innovation at the Department of Health & Human Services, where I’m part of a great team that’s working to transform us into the digital age. Looking forward, 2013 promises to …
Sep
04
Let this pique your curiosity: Join 150 social media practitioners from across the federal government for the next #SocialGov Summit at NASA headquarters September 17. The summit includes collaborative sessions on Performance Metrics, breakout groups, and in-depth case studies from the space agency and the Office of the Director of National Intelligence. The autumn #SocialGov Summit …
Aug
16
The Digital Government Strategy has “hit the ground running” and we want to make sure you have the up-to-date information on the August milestones. HowTo.gov will host the tools and guidance for many of the deliverables from the Digital Strategy, and will coordinate training, host discussions, and provide agency case studies. Right now you can: Check …
Jul
12
As I research best practice in digital services and citizen engagement, I come across some excellent examples of governments who are finding new and innovative ways to get public input. One example is GovTogetherBC, a new website that brings together all of British Columbia’s public engagement opportunities in one place. Users can quickly find …
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