2012 Federal Digital Strategy to guide agencies on improving web services, making content available on multiple devices and platforms.
Dec
19
On November 23, 2012, the Federal Web Managers Council and the Federal Digital Services Advisory Group delivered their recommendations for best practices for digital professionals across the federal government: Ten recommended guidelines for improving digital services and customer experience. The Digital Government Strategy calls on federal agencies to rethink how we create, deliver and present …
Dec
04
You’ve heard lots of buzz about APIs—but what exactly IS an API, and how can it help your agency share information and serve your customers? Fortunately, we know the guy with the answer. Gray Brooks, Senior API Strategist, Digital Services Innovation Center, put together a short video that explains what APIs are, why they are important …
Nov
15
The Digital Government Strategy represents best practices in today’s web services landscape. The Strategy outlines a path to making government web services faster, more cost-efficient and higher-performing. It also frames out the digital government that everybody wants by making government information more flexible, actionable and easier to use. Caveat: I will be using certain …
Nov
08
Developing a meaningful analytics strategy can be tricky business. It’s easy to get lost in the tactical world of website efficiency and usability and become enchanted (or disenchanted) with the multitude of metrics spit out by our analytics packages. Never fear. There is a way out of the mire. Take a giant step back and …
Nov
01
On Tuesday, October 23, 2012, content managers and technologists from NASA, HHS, Energy, Education, USDA, Commerce, FDA, the Census Bureau, and GSA got together to draft a roadmap to help the federal government unlock and share government content. A recent report by Tech America Foundation stated that around 85% of information published today is unstructured, meaning it’s in …
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