Rachel Flagg

Author's details

Name: Rachel Flagg
Date registered: March 22, 2012
URL: http://www.HowTo.gov

Biography

Rachel Flagg joined GSA’s Center for Excellence in Digital Government, in the Office of Citizen Services and Innovative Technologies, in 2009. Rachel manages HowTo.gov, a website to help government agencies improve service to citizens, and also co-Chairs the Federal Web Managers Council, a post she’s held since 2007. Web Council members are Web and New Media Directors from federal Cabinet agencies, as well as designated Congressional support agencies and major independent and sub-agencies that deliver top citizen tasks, and they serve as a steering committee for the 3,000+ member U.S. government web community. Rachel leads the Web Council in working across agency lines to improve the government web space and deliver a great customer experience to the American public. Rachel has a background in IT training and network administration, and has managed government websites since 2000. She lives in Washington State.

Latest posts

  1. Content Management Systems Toolkit — January 24, 2013
  2. Open Content Day Unlocks Digital Government — November 1, 2012

Most commented posts

  1. Content Management Systems Toolkit — 5 comments

Author's posts listings

Jan
24

Content Management Systems Toolkit

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A Content Management System can help support your agency's mission by making it easier to publish structured, open content.

If your agency is thinking about implementing a new Content Management System (CMS), or updating your current CMS, check out the new CMS toolkit on HowTo.gov. A CMS can streamline your agency’s content publication processes, and make it easier to publish structured, open content. The toolkit will help you: Choose the right CMS for your …

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5 comments

Nov
01

Open Content Day Unlocks Digital Government

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Content managers and technologists from several federal agencies got together to draft a roadmap to help the federal government unlock and share government content.

On Tuesday, October 23, 2012, content managers and technologists from NASA, HHS, Energy, Education, USDA, Commerce, FDA, the Census Bureau, and GSA got together to draft a roadmap to help the federal government unlock and share government content. A recent report by Tech America Foundation stated that around 85% of information published today is unstructured, meaning it’s in …

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