Head Start

A: If you performed a password reset for the E-Biz POC at Grants.gov, but did not receive the temporary password, there are a few factors that can cause this to occur.

1. There is no AOR registered for your organization's DUNS number. Until at least one AOR has completed the registration process, the E-Biz POC login at Grants.gov is not yet active. As a result, the E-Biz POC password reset feature will not work until at least one AOR has completed the registration process. Once an AOR has registered, the E-Biz POC will receive an email notification.
2. You are using an email address other than the email address on file at Grants.gov. Grants.gov uses the Primary E-Business Point of Contact email address associated with the CCR registration. To verify the email address on file with CCR, please visit www.ccr.gov. Please note that if you have recently updated the email address associated with the Primary E-Biz Point of Contact that it may take up to 1 business day for the changes to be reflected at Grants.gov.
3. On October 11, 2010, a security enhancement required all existing E-Biz POCs to login using the MPIN and establish a Grants.gov password. Until this step is completed, the E-Biz POC login at Grants.gov is inactive. As a result, the E-Biz POCs password reset feature will not work until this step is completed.

If you are unsure if any of these circumstances apply to you, you may contact Grants.gov support at 1-800-518-4726 or by email at support@grants.gov.

Note: In some organizations, a person may serve as both an E-Biz POC and an AOR, in this case this person will receive two emails regarding password resets. Look closely at the link provided to determine if the email is intended for an E-Biz POC or Applicant. The link will either contain 'userType=applicant' or 'userType=ebiz.'

A: To download the grant application package, please reference the following instructions:

1. Once you have searched for a grant opportunity, the results will display on the search results screen. Each opportunity title is a hyperlink for that given grant. Click on the Title of the grant of your choice. Follow these steps:
2. At the top of the synopsis page, just below the title of the grant, there are three menu options. "Synopsis" (highlighted in grey), "Full Announcement" and "Application." Click on the "Application" menu link at the top, right corner of the screen.
3. A new window will display, entitled "Select Grant Applications to Download." Scroll down to the bottom of the screen and click on the "Download" link, which is displayed under the Instructions and Application tab at the bottom right corner of the screen.
4. Download links for the application instructions and application package will be displayed. Clicking on these links will automatically open the documents onto the screen. It is recommended that these documents be saved to the computer.
5. To save both the instructions and the application package, click each file to open. Then click "File," "Save A Copy," and select a location on your computer to save each file. Then click the "Save" button.

Important Note: Read the grant application instructions carefully. For additional questions regarding the specific opportunity, please reference the agency contact information located at the top of the Grant Application Package.

A: The Advanced Search option allows users to filter search results based on any combination of the following criteria:

• Grant Status: (Open, Closed or Archived)
• By Date
• By Organization Eligibility
• By Funding Activity Category
• By Agency
• By Funding Instrument Type (Grant, Cooperative Agreement, Procurement Contract, Other)

To perform an Advanced Search on Grants.gov please reference the follow steps:

1. From the Grants.gov home screen, select "Find Grant Opportunities" from within the red menu on the left side of the screen.
2. On the "Find Grant Opportunities" page, select the "Advanced Search" option either on the left in the blue navigation bar or in the middle of the page.
3. On the "Advanced Search" page select the search criteria. To select multiple items within each list, hold down the CONTROL or SHIFT key and make multiple selections. Mac users should hold the APPLE or SHIFT key.
4. The search results screen will appear with the opportunity titles as hyperlinks. Click on the link to view the announcement

A: To authorize or de-authorize an AOR, reference the following steps:

1. Navigate to www.Grants.gov.
2. From the Grants.gov home page, click on the E-Biz POC LOGIN on the right side of the page under the FOR APPLICANTS section.
3. The E-Biz POC LOGIN PAGE will display. Enter the DUNS # and password and click the LOGIN button.
4. The MANAGE APPLICANTS screen will display with no applicants listed. To view all applicants associated with the DUNS # in the top right corner of the screen, ensure that ALL is selected under the SEARCH BY box. Click the SEARCH button.
5. The current list of AOR will display. NOTE: A maximum of 50 AOR will display on each page. Click the page numbers located under the SEARCH BY box to navigate to other pages.
6. To change the status of an AOR, click on the AOR name or username to highlight the row. Note that the buttons on the top of the AOR list are now active.
7. On the top of the page, above the AOR list, click on the REASSIGN ROLES button.
8. The REASSIGN USER ROLES window will display for the selected AOR. Highlight the AUTHORIZED APPLICANT role. Using the arrows in the middle of the page, move the role to the left or right side of the screen.
9. To authorize an AOR, move the AUTHORIZED APPLICANT to the right hand box titled CURRENT ROLES.
   To de-authorize an AOR, move the AUTHORIZED APPLICANT to the left hand box titled REMAINING ROLES.
10. Click the CONTINUE button to save the changes.

A: The registration process for an organization can take between three to five business days or as long as four weeks and depends on several factors. There are four main steps:

1. Obtain a Data Universal Numbering System (DUNS) number. DUNS numbers can typically be obtained within the same business day. For information on obtaining a DUNS please visit http://www.dnb.com/US/duns_update/.
2. Register with the Central Contractor Registration (CCR):If you already have a TIN, your CCR registration will take three to five business days to process. If you are applying for an EIN please allow up to two weeks. After becoming active within CCR, there is still a three to five business-day waiting period before continuing with the Grants.gov registration. For additional information regarding the CCR registration process, please visit www.ccr.gov.
3. Register with Grants.gov as an Authorized Organization Representative (AOR). Complete your AOR (Authorized Organization Representative) profile on Grants.gov and create your username and password. You will need to use your organization's DUNS Number to complete this step.
4. E-Biz Point of Contact must authorize the AOR. Before submitting a grant application package, an AOR must receive approval within his or her organization to submit applications on its behalf. This authorization protects an organization from individuals who may submit applications without permission. The E-Business Point of Contact (E-Biz POC) performs the final step in the Grants.gov registration process. The E-Biz POC authorizes someone to submit a grant application on behalf of their organization.

For detailed information on the registration process, including an animated tutorial visit Grants.gov at http://www.grants.gov/applicants/organization_registration.jsp.

A: Grants.gov is able to provide information as to whether the grant was received by Grants.gov or the agency. For information regarding whether the grant was accepted or approved by the agency, please contact the offering agency.

In order to track the status of a submitted application, you will need the grant tracking number. This number is provided in the automatic email generated by Grants.gov once the grant has been submitted.

To check the status of a submitted application, use the following steps:

1. Go to www.grants.gov.
2. On the left hand menu, select TRACK MY APPLICATION.
3. Enter the grant tracking number in the space provided and click the TRACK button.

The status screen will display the date and time that the grant was received by Grants.gov or the agency.