Citizen Services
Contact
Contacting the American Citizen Services Unit of the U.S. Embassy in Paris
For Emergencies Concerning a U.S. Citizen: death, destitution, hospitalization, missing person
E-mail: citizeninfo@state.gov
For all others, we only reply to e-mails that cannot be answered by referring to our website pages. PRIOR TO CONTACTING US, PLEASE check the following website links which contain useful and important information that is often the subject of e-mail queries:
- All American Citizen Services
- The Consular Section’s U.S. Passport and Citizenship Services
- Consular Reports of Birth Abroad
- Notarial Services
(legalization of documents for use in the U.S. or France)
U.S. consul acting as notary public for marriage and PACS agreements in France, powers of attorney, banking, real estate or other purposes to be used in the United States. - Voting in the U.S General Elections by Absentee Ballot
- Travel Registration and Security (registering with the Embassy)
- Resources for U.S. Citizens (attorneys, apostille, doctors, driving in France, Franco-American organizations, living in France, marriage & PACS, and more).
- The Internal Revenue Service (I.R.S. for U.S. taxes and INTN numbers)
- Federal Benefits (U.S. Social Security Administration)
For other types of inquiries concerning your stay in France, we refer you to the materials posted on the Embassy Homepage of our website or on the U.S. Department of State Website.
If you CANNOT find the answer to your question on the pages cited above, then you may send an e-mail to one of the following addresses according to the subject matter. If the answer is posted on our website, your question will not be answered.
Questions pertaining to:
1. U.S. Passports and Citizenship
E-mail: PassportsParis@state.gov
2. Consular Reports of Birth Abroad
E-mail: CRBAParis@state.gov
3. Notarial Services
E-mail: citizeninfo@state.gov
4. Questions for U.S. Citizens Living or Traveling in France
E-mail: citizeninfo@state.gov
Note: We do not answer U.S. passport, US visa or French visa questions from this email box.
5. Voting in U.S. Elections
E-mail: VoteParis@state.gov
Know before you go!
Prior to your departure for France, please refer to the Country Specific Information Sheet for France and Monaco issued by the Department of State. Questions for U.S. Citizens Living or Traveling in France
U.S. or French Visas
-
Due to the individual nature of U.S. visas, we do not answer visa questions by e-mail. If you have a U.S. visa question, please go to this website page U.S. Visa Information, or call the Visa Information Service.
The U.S. Embassy does not provide assistance concerning French visas matters. You may refer to the French Embassy's website or to this information sheet.