FAQs
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How to apply for Visa to travel to the United States?
Both Immigrant and Non-Immigrant Visa application information is available from the following two websites:
https://esta.cbp.dhs.gov/esta/
http://seoul.usembassy.gov/visas.html,
or you may use the following contact:
Telephone: English- and Korean-speaking customer service agents are ready to assist you 9 a.m. to 6 p.m. Monday through Friday. The call center is closed for U.S. and South Korean holidays.
Callers in Seoul: Please call 02) 3483-1939.
Callers in South Korea: Please call 1666-2297 without the area code.
Callers in the United States: Please call 1-646-259-0526.
Email: To reach a customer service representative via email, please write to support-southkorea@ustraveldocs.com.
Chat: To chat with a customer service representative from 9 a.m. to 6 p.m., please click here. Chat software works with Internet Explorer 8.0, Internet Explorer 7.0, Internet Explorer 6 Service Pack 2, and Firefox 3.6. -
How do I start my business in Korea?
The U.S. Commercial Service is a resource for U.S. firms that are interested in establishing sales and distribution networks in Korea. For more information, please visit www.export.gov/southkorea or refer to the Country Commercial Guide (CCG) http://www.buyusainfo.net/docs/x_6114956.pdf (PDF - 672KB).
You may visit the Korea Trade-Investment Promotion Agency (KOTRA)/Invest Korea website: http://www.investkorea.org/InvestKoreaWar/work/ik/eng/bo/bo_01.jsp?code=102041601. This website includes all the information you need to know about starting your business in Korea. -
Where can I find tariff information with respect to the U.S.-Korea Free Trade Agreement?
Please refer to following websites for tariff information:
FTA Tariff Toolkit:
http://export.gov/fta/ftatarifftool/ftamain.aspx
U.S. Customs and Border Protection:
http://www.cbp.gov/xp/cgov/trade/trade_programs/
international_agreements/free_trade/korea/
ATO Seoul (branch of U.S. Agricultural Trade Office):
http://www.atoseoul.com/fta/how%20to%20determine%20tariffs.asp -
Where can I find U.S. export or re-export license information and verify end-user visit requests?
U.S. export control information is available at the Bureau of Industry and Security http://www.bis.doc.gov. For products controlled under the International Traffic in Arms Regulations (ITAR), please visit http://pmddtc.state.gov/regulations_laws/itar_official.html.
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Where can I get notarial service?
For notarial service please contact the American Citizens Services of the U.S. Embassy Seoul, email: seoulinfoacs@state.gov or visit http://seoul.usembassy.gov/acs_notarial_services.html for details.
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How can I get assistance in exporting agricultural products and processed foods to Korea?
The U.S. Department of Agriculture Trade Office (ATO) in Korea assists U.S. exporters of agricultural products. ATO can be reached at tel: 82-2-397-4188; fax: 82-2-397-7921, email: atoseoul@fas.usda.gov, or visit http://www.atoseoul.com/ for details.
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If I want to register a product in the US, what do I need to do? Where can I find information on Patent and Trademark?
Please contact the U.S. Patent and Trademark Office at http://www.uspto.gov.
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Where can I find information pertaining to exhibitions in the U.S.?
U.S. trade shows can be located at the following websites:
Export.gov Trade Events http://export.gov/tradeevents/index.asp
Trade Show News Network: http://www.tsnn.com. -
Where can I find information on exhibitions and trade shows in Korea?
Korean trade shows can be found at the following websites:
Coex Convention and Exhibition Center (COEX) http://coex.co.kr/eng/eventsche/exhibition.asp
Korea International Exhibition Center (KINTEX) http://www.kintex.com/client/_eng/c010101/c010101_00.jsp
Busan Exhibition and Convention Center (BEXCO) http://www.bexco.co.kr/english/schedule/event_list.jsp?L1Idx=01 -
Where can I find information on U.S. holidays?
You can find the federal holidays at U.S. Personnel Management website http://www.opm.gov/Operating_Status_Schedules/fedhol/2012.asp.
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CONTACT US
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Commercial Service Korea
U.S. Embassy Seoul
Tel: 82-2-397-4535
Fax: 82-2-739-1628
Email: office.seoul@trade.gov