Contact Information
The Immigrant Visa Unit is closed on U.S. and Danish holidays.
When contacting us, please remember to provide your full name and Danish daytime telephone number in case we need to talk to you. (Please note: we do not make phone calls outside Denmark).
Contact Us Via Mail:
American Embassy
Attn: Immigrant Visa Unit
Dag Hammarskjölds Allé 24
2100 Copenhagen Ø
Denmark
Contact Us Via E-mail:
General questions regarding Immigrant Visas and questions regarding cases with a case number starting with STK should be addressed to the U.S. Embassy in Stockholm at stkivinfo@state.gov. Please indicate the subject of your inquiry in the subject line (e.g., case number, spouse visa, affidavit of support, etc.).
Inquiries regarding non-immigrant L1, H1B temporary work permits, and tourist visas must be addressed directly to our Non-Immigrant Visa Unit at CopenhagenNIV@state.gov
Visit Us During our Walk-in Hours:
Walk-ins are served on Tuesdays between 2:00 and 3:00 p.m.
Walk-ins are:
- Persons who are picking up their Re-entry Permits.
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Persons who are returning (abandoning) their "Green Cards".
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Persons whose "Green Cards" have been lost or stolen
In order to apply for a Boarding Foil you will need to make an appointment. Appointments are not required for all other services rendered during walk-in hours.
When visiting the Embassy
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Please have a form of photo identification available to present to the guard. Once verified, the guard will begin the security scanning process, which is similar to that of most international airports.
When entering the security area, the guard will ask you to empty your pockets of all metal items, no matter what size and shape. Belts with a metal buckle must also be removed.
All small electronic items, such as mobile phones, iPods, MP 3 players and USB keys, must be left with the guards. The items stay in the security area, where you may recover them upon your departure. The guard provides a receipt for your items.
Due to security restrictions, no portable computers, iPads, eReaders such as Kindles or Nooks and large bags (back packs, suitcases, etc.) are allowed in the embassy. You are strongly advised not to bring such items to the embassy.
Knives and other weapon-like items are prohibited in the Embassy. If you have a knife or other weapon like item on your person or in your baggage, you must tell the guard. Any knife or other weapon like item found by the guard during the search will be confiscated and turned over to the Danish police. You are strongly advised to leave all knives and other weapon-like items at home.
After emptying your pockets, please walk through the metal detector. If cleared by the detector and the guard, you continue forward and may recover your non-electronic items.