A registered nurse is available to answer your questions over the telephone. However, this is not an emergency service. If you have a medical emergency, Dial 911.
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The Call Center is your link to your health care needs. The Call Center is staffed by Registered Nurses and Medical Support Assistants/ Telephone clerks whose mission is to provide ease of access to veterans calling the medical center.
What the VA Medical Center Telephone Care Clerk can do:
● Make, cancel, reschedule or change an appointment time
● Assist you with medication refills
● Answer general information questions about services offered at the Medical Center
If you wish to speak to a telephone care clerk:
Call: 814-860-2124 or
Toll Free: 888-860-2124
What the VA Medical Center Telephone Care Nurse can do:
● Answer questions of a medical nature
● Offer advice on your urgent care needs
● Act as a liaison between you and your primary care provider
● Help you and your family members with concerns about your health
If you wish to speak to a nurse dial:
Call 814-860-2100
Toll Free: 800-274-8387 ext. 2100
If you need assistance with a refill, here is a link to MyHealtheVet 
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