Determine Your Eligibility
Before receiving services with Wm. Jennings Bryan Dorn VA Medical Center, you should first determine your eligibility. Use our eligibility page to make an application for health care benefits.
Schedule an Appointment
Eligible veterans should contact the VA Medical Center to schedule an appointment with a primary care provider. Getting an appointment can be done in a number of ways.
Change or Cancel an Appointment
If you have an existing appointment and cannot keep it, let us help you change it. This way, we will be able to see another veteran during that time period. Let us help you reschedule or cancel your appointment.
Advance Directives
There may come a time when you are unable to decide or tell us what you want. You have the opportunity now to make some decisions ahead of time. Tell us the kind of care you want if you cannot speak for yourself. Staff at the medical center can help you complete the necessary forms. Read more.
Patient Education
We want to assist you in learning more about your condition, how to live a healthy lifestyle, and ways to self-manage your own health. A number of educational resources are available to you at no cost.
Billing and Insurance
You may be billed for a number of copayments as a result of your stay or appointment. We can also file claims with your insurance. Learn more by calling the Billing Office at (803) 776-4000, Extension 7206 or 6728.
Release of Information
The Release of Information Office processes requests for medical records and assists providers with completing forms for patients. Let our staff help you get the information you need. You may call the Release of Information Office at (803)-776-4000, Extension 7734. The Office of Release of Information is located in the Basement of Building 100.
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