State and Local Consumer Agencies in New Jersey
Consumer Protection Offices
City, county, regional, and state consumer offices offer a variety of important services. They might mediate complaints, conduct investigations, prosecute offenders of consumer laws, license and regulate professional service providers, provide educational materials and advocate for consumer rights. To save time, call before sending a written complaint. Ask if the office handles the type of complaint you have and if complaint forms are provided.
State Consumer Protection Offices
Department of Law and Public Safety
Website:
Email:
Address:
Department of Law and Public Safety
Division of Consumer Affairs
124 Halsey St.
Newark, NJ 07102
Phone Number:
973-504-6200
Toll-free:
1-800-242-5846 (NJ)
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County Consumer Protection Offices
Union County Department of Public Safety
Website:
Address:
Union County Department of Public Safety
Division of Consumer Affairs
300 North Ave., E
Westfield, NJ 07090
Phone Number:
908-654-9840
Bergen County Office of Consumer Protection
Website:
Address:
Bergen County Office of Consumer Protection
One Bergen County Plaza, 3rd Floor
Hackensack, NJ 07601-7076
Phone Number:
201-336-6400
Burlington County Office of Consumer Affairs/Weights & Measures
Website:
Email:
Address:
Burlington County Office of Consumer Affairs/Weights & Measures
PO Box 6000
Mount Holly, NJ 08060-6000
Phone Number:
609-265-5098 (Weights & Measures)
609-265-5054 (Consumer Affairs)
Cape May County Consumer Affairs
Website:
Email:
Address:
Cape May County Consumer Affairs
4 Moore Rd., DN 310
Cape May Court House, NJ 08210-1601
Phone Number:
609-463-6475
Cumberland County Department of Consumer Affairs
Website:
Address:
Cumberland County Department of Consumer Affairs
788 E. Commerce St.
Bridgeton, NJ 08302
Phone Number:
856-453-2203
Essex County Division of Consumer Services
Website:
Address:
Essex County Division of Consumer Services
50 S. Clinton St., Suite 3201
East Orange, NJ 07018
Phone Number:
973-395-8350
Gloucester County Office of Consumer Affairs and Weights Measures
Website:
Address:
Gloucester County Office of Consumer Affairs and Weights Measures
254 County House Rd.
Clarksboro, NJ 08020
Phone Number:
856-384-6855
Hudson County Division of Consumer Affairs
Website:
Address:
Hudson County Division of Consumer Affairs
583 Newark Ave.
Jersey City, NJ 07306
Phone Number:
201-795-6295 (Hotline)
Hunterdon County Office of Consumer Affairs
Website:
Address:
Hunterdon County Office of Consumer Affairs
PO Box 2900
Flemington, NJ 08822
Phone Number:
908-806-5174
Mercer County Office of Consumer Affairs
Website:
Address:
Mercer County Office of Consumer Affairs
640 S. Broad St.
PO Box 8068
Trenton, NJ 08650-0068
Phone Number:
609-989-6671
Middlesex County Consumer Affairs
Website:
Email:
Address:
Middlesex County Consumer Affairs
711 Jersey Ave.
New Brunswick, NJ 08901
Phone Number:
732-745-3875
Monmouth County Department of Consumer Affairs
Website:
Email:
Address:
Monmouth County Department of Consumer Affairs
Hall of Records Annex
One E. Main St.
Freehold, NJ 07728-1255
Phone Number:
732-431-7900
Ocean County Department of Consumer Affairs
Website:
Email:
Address:
Ocean County Department of Consumer Affairs
1027 Hooper Ave., Building #2
Toms River, NJ 08754-2191
Phone Number:
732-929-2105
Passaic County Department of Consumer Protection/Weights & Measures
Website:
Address:
Passaic County Department of Consumer Protection/Weights & Measures
Department of Law
1310 Route 23 N
Wayne, NJ 07470
Phone Number:
973-305-5881 (Consumer Protection)
973-305-5750 (Weights Measures)
Somerset County Division of Consumer Protection
Website:
Email:
Address:
Somerset County Division of Consumer Protection
20 Grove St.
PO Box 3000
Somerville, NJ 08876-1262
Phone Number:
908-203-6080
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City Consumer Protection Offices
Union Consumer Affairs Office
Website:
Address:
Union Consumer Affairs Office
1976 Morris Ave.
Union, NJ 07083
Phone Number:
908-851-5458
Nutley Consumer Affairs
Website:
Address:
Nutley Consumer Affairs
c/o Department of Public Affairs
149 Chestnut St.
Nutley, NJ 07110
Phone Number:
973-284-4976
Plainfield Action Services
Website:
Address:
Plainfield Action Services
City Hall Annex, 1st Floor
510 Watchung Ave.
Plainfield, NJ 07061
Phone Number:
908-753-3519
Secaucus Department of Consumer Affairs
Website:
Address:
Secaucus Department of Consumer Affairs
Municipal Government Center
1203 Patterson Plank Rd.
Secaucus, NJ 07094
Phone Number:
201-330-2008
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Banking Authorities
The officials listed in this section regulate and supervise state-chartered banks. Many of them handle or refer problems and complaints about other types of financial institutions as well. Some also answer general questions about banking and consumer credit. If you are dealing with a federally chartered bank, check Federal Agencies.
Department of Banking and Insurance
Website:
Address:
Department of Banking and Insurance
Division of Banking
PO Box 471
Trenton, NJ 08625-0471
Phone Number:
609-292-7272
Toll-free:
1-800-446-7467
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Insurance Regulators
Each state has its own laws and regulations for each type of insurance. The officials listed in this section enforce these laws. Many of these offices can also provide you with information to help you make informed insurance buying decisions.
Department of Banking and Insurance
Website:
Address:
Department of Banking and Insurance
Consumer Inquiries and Complaints
PO Box 325
Trenton, NJ 08625
Phone Number:
609-292-7272
Toll-free:
1-800-446-7467
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Securities Administrators
Each state has its own laws and regulations for securities brokers and securities - including stocks, mutual funds, commodities, real estate, etc. The officials and agencies listed in this section enforce these laws and regulations. Many of these offices can also provide information to help you make informed investment decisions.
Department of Law and Public Safety
Website:
Email:
Address:
Department of Law and Public Safety
Bureau of Securities
PO Box 47029
Newark, NJ 07101
Phone Number:
973-504-3600
Toll-free:
1-866-446-8378 (NJ)
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Utility Commissions
State Utility Commissions regulate services and rates for gas, electricity and telephones within your state. In some states, the utility commissions regulate other services such as water, transportation, and the moving of household goods. Many utility commissions handle consumer complaints. Sometimes, if a number of complaints are received about the same utility matter, they will conduct investigations.
Board of Public Utilities
Website:
Address:
Board of Public Utilities
Division of Customer Assistance
44 S. Clinton Ave.
Trenton, NJ 08625
Phone Number:
609-341-9188
Toll-free:
1-800-624-0241 (NJ)
1-800-624-0331 (Cable complaint)
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