State and Local Consumer Agencies in Michigan


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Consumer Protection Offices

City, county, regional, and state consumer offices offer a variety of important services. They might mediate complaints, conduct investigations, prosecute offenders of consumer laws, license and regulate professional service providers, provide educational materials and advocate for consumer rights. To save time, call before sending a written complaint. Ask if the office handles the type of complaint you have and if complaint forms are provided.

State Consumer Protection Offices

Office of the Attorney General


Website:
Office of the Attorney General
Address:
Office of the Attorney General
Consumer Protection Division
PO Box 30213
Lansing, MI 48909-7713
Phone Number:
517-373-1140
Toll-free:
1-877-765-8388

Michigan Department of Agriculture and Rural Development


Website:
Michigan Department of Agriculture and Rural Development
Address:
Michigan Department of Agriculture and Rural Development
Consumer Protection Section
Weights & Measures
940 Venture Ln.
Williamston, MI 48895
Phone Number:
517-655-8202
Toll-free:
1-800-632-3835

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County Consumer Protection Offices

Macomb County Consumer Protection Unit


Website:
Macomb County Consumer Protection Unit
Address:
Macomb County Consumer Protection Unit
Office of the Prosecuting Attorney
One S. Main St., 3rd Floor
Mt. Clemens, MI 48043
Phone Number:
586-469-5600

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City Consumer Protection Offices

Detroit Consumer Advocacy Division


Website:
Detroit Consumer Advocacy Division
Address:
Detroit Consumer Advocacy Division
18100 Meyers Rd.
Detroit, MI 48235
Phone Number:
313-224-6995

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Banking Authorities

The officials listed in this section regulate and supervise state-chartered banks. Many of them handle or refer problems and complaints about other types of financial institutions as well. Some also answer general questions about banking and consumer credit. If you are dealing with a federally chartered bank, check Federal Agencies.

Office of Financial and Insurance Regulation


Website:
Office of Financial and Insurance Regulation
Email:
ofir-fin-info@michigan.gov
Address:
Office of Financial and Insurance Regulation
PO Box 30220
Lansing, MI 48909-7720
Phone Number:
517-373-0220
Toll-free:
1-877-999-6442 (MI)

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Insurance Regulators

Each state has its own laws and regulations for each type of insurance. The officials listed in this section enforce these laws. Many of these offices can also provide you with information to help you make informed insurance buying decisions.

Office of Financial and Insurance Regulation


Website:
Office of Financial and Insurance Regulation
Email:
ofir-ins-info@michigan.gov
Address:
Office of Financial and Insurance Regulation
PO Box 30220
Lansing, MI 48909-7720
Phone Number:
517-373-0220
Toll-free:
1-877-999-6442

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Securities Administrators

Each state has its own laws and regulations for securities brokers and securities - including stocks, mutual funds, commodities, real estate, etc. The officials and agencies listed in this section enforce these laws and regulations. Many of these offices can also provide information to help you make informed investment decisions.

Office of Financial and Insurance Regulation


Website:
Office of Financial and Insurance Regulation
Email:
ofir-sec-info@michigan.gov
Address:
Office of Financial and Insurance Regulation
Securities Division
Consumer Services Division
PO Box 30220
Lansing, MI 48909
Phone Number:
517-373-0220
Toll-free:
1-877-999-6442

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Utility Commissions

State Utility Commissions regulate services and rates for gas, electricity and telephones within your state. In some states, the utility commissions regulate other services such as water, transportation, and the moving of household goods. Many utility commissions handle consumer complaints. Sometimes, if a number of complaints are received about the same utility matter, they will conduct investigations.

Public Service Commission


Website:
Public Service Commission
Email:
mpsc_commissioners@michigan.gov
Address:
Public Service Commission
PO Box 30221
Lansing, MI 48909
Phone Number:
517-241-6180
Toll-free:
1-800-292-9555 (MI)

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