All visa applicants are entitled to courteous, efficient and consistent treatment. If you feel that you were treated improperly during the processing of your visa application, you should write to the Chief of the Consul Section, U.S. Embassy, P.O. Box GP 194, Accra, Ghana, and describe the circumstances. Your concerns will be investigated and corrective action taken where justified.

If your visa is lost or stolen, it is very important that you report the loss of the passport and visa to the Ghana Police and that you obtain a police report in order to help protect yourself from identity theft.   We also ask that you provide the following information via fax (021.741.362/021.741.426) or by Post Office to Fraud Investigative Unit, Consul Section, U.S. Embassy, P.O. Box GP 194, Accra, Ghana.

Please bring the following information:

1. An identity document (preferably a copy of your lost or stolen passport).
2. Your address and phone number. 
3. A photocopy of the lost visa, if available, or the date and place of issuance, if known. 
4. A photocopy of the bio-data page of your lost passport, if available.  If not, the nationality and number of your lost passport as well as the issuance and expiration dates, if available. 
5. Circumstances of the loss: When and how your passport was lost or stolen.