Emergency Assistance
To report an emergency involving a U.S. citizen in Jamaica or the Cayman Islands, please contact the U.S. Department of State or the U.S. Embassy in Kingston.
The U.S. Embassy in Kingston can be contacted 24 hours a day at (876) 702-6000.
The Department of State’s Citizen Emergency Center can be reached at (202) 647-5225 or toll-free from within the U.S. at (888) 407-4747. The Department will contact consular officers at the U.S. Embassy in Kingston. Consular officers will try to locate a missing U.S. citizen or provide other assistance as appropriate, pass on urgent messages, and, consistent with the Privacy Act, report back to the caller.
Arrests in Jamaica
If you or a family member is arrested, local authorities are required to notify the U.S. Embassy pursuant to the Vienna Convention. You may ask that local police contact the Embassy on your behalf. Officers will work to protect your interests and ensure that you are treated in a manner consistent with local laws and customs.
See the section "Arrests in Jamaica" for more information.
Emergency Passports
Please be aware that the rules for emergency passport issuance are strict, and a consular officer will determine if your situation meets the standard for an emergency. Emergency passports have the same fees as regular passports but have very limited validity. The passport will expire shortly after your travel to the U.S. If you believe you require an emergency passport, please schedule an appointment online and then e-mail us at KingstonACS@state.gov to explain your situation.
Emergencies are generally considered to be either a lost or stolen passport with an urgent need for travel within the next 2-3 days or a medical emergency in the United States. A local police report is required before reporting a lost or stolen passport to the U.S. Embassy.