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| Hours of Operation |
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0730 - 1630 Monday, Wednesday & Friday 0730-1930 Tuesday
0730-1200 Thursday
(Closed weekends and Federal Holidays)
Active Duty Sick Call by appointment only |
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| Contact Info |
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Phone: Clinic Appointments, Information, and Staff: (717) 770-7281 Our phone tree menu will be posted once we transition to the Dunham system.
Secure Messaging: Fillmore Clinic uses secure messaging to allow patients to communicate electronically with their providers. If you have TRICARE Prime and are enrolled to Fillmore, please click on the below link and register for Relay Health: https://app.relayhealth.com/Patients/Registration.aspx?bid=am . Once registered, you can securely exchange messages with your provider and their staff. Relay Health offers administrative and clinical messaging, referral and Rx renewal request and lab test request and result delivery. It is for NON URGENT communications. |
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Clinic Location |
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Building 400, located on G Ave at the DLA Distribution Susquehanna, New Cumberland, PA. |
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GPS Address: 1 Mission Drive, New Cumberland. This will take you to the Main Gate.
a. From I-83 South, take exit 39A (Lewisberry Road), or I-76 (PA Turnpike) exit 242 to I-83 South, take exit 39A right at the stop sign to the third traffic light. Turn right on Old York Road. Take the first left onto Old Post Road to the Main gate on left side.
b. From Main gate: Proceed thru checkpoint onto Mission Drive. Continue to stop sign. Go thru stop sign to G Ave (first street on the right), and turn right. The bowling alley is on your left and Housing on your right. The Fillmore Clinic is on the right at the end of the barracks with a glass atrium. | |
| Appointments |
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Appointments can be made by calling (717) 770-7281 or booked online 24/7 at TRICARE Online: www.tricareonline.com
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Mission |
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Our mission is to provide highly skilled health care services to active duty military, retirees, and their family members. Occupational health services are available to the Federal civilian employees. |
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Primary Care Services |
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Available for acute illness, minor accidents, physicals, preventive care and follow-up care for chronic illness. |
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Medical Readiness
The Fillmore Clinic will provide or coordinate for all your medical readiness needs.
Pharmacy |
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We provide a limited formulary and a daily courier service via Dunham US Army Health Clinic for non-stocked and refill medications.
Services provided include:
· Pick up of refills that have been called in, ordered, and order of renewals if the primary care physician is located at Fillmore.
· Registration for Express Scripts home delivery
· Mandatory Refills: Call 800-377-1723 Option 2, 4, and choose location to pick up or go online to www.tricareonline.com
· Medication Renewal - Please call the pharmacy where provider is located:
· Dunham 717-245-3400 Fillmore 717-770-7283
· Fillmore pharmacy renewals will be processed and at desired location within 3-4 business days if within time to renew prescription
· If prescription is not filled within 3-4 business days, a member of the patient’s provider team will contact the patient
· New hard copy prescriptions from civilian or military providers must be presented by the patient to the Dunham US Army Health Clinic to ensure compliance with pharmacy standard of practice and regulatory guidance.
· To pick up medications, the patient must present the ID card of the person whose medications are being picked up (if age 10 or older) or a completed MEDDAC form 757 per Army Regulation 600-8-14 para 6.6.7.1.2 |
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Radiology and Laboratory Services |
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Diagnostic lab tests are available for our patients. Radiology exams and studies are seen at Dunham or referred to local network providers. |
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TRICARE and Health Benefits Advisor
TRICARE and assistance information are available at the Dunham Health Clinic TRICARE Service Center (TSC) on Carlisle Barracks, by calling call toll free 1-877-787-2569, or online at http://www.tricare.mil/
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TRICARE Service Representatives: Your TRICARE Service Representatives available at the Dunham TRICARE Service Center can process enrollments, accept PRIME enrollment payments, address claims concerns, and answer questions regarding the TRICARE program. To make a telephone inquiry regarding TRICARE or a TRICARE claim please call 1-877-874-2273.
Health Benefits Advisors are available to help you navigate the TRICARE system. If you are unsure what TRICARE program would be best for you and your family, they can explain the benefits of each plan and help you select one to best suit your needs. Additionally, if you have received debt collection notification on TRICARE-related medical bills they can assist you in resolving those issues as well. You may reach our Health Benefits Advisors by visiting the Dunham TSC or by calling (717) 245-4112. |
Occupational Health Surveillance |
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We focus on evaluation and minimization of employee exposure to potential health hazards for the DLA Distribution Susquehanna. |
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Medical Examination and Treatment |
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We provide the initial evaluation and treatment for: job-related injuries/illnesses, chronic disease or disability, a hearing conservation program, and pre-placement or periodic physical examinations. Follow up care for job-related injuries/illnesses, chronic disease or disabilities are through the patient’s Primary Care Manager. |
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After Duty Hours |
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The Defense Distribution Center has 24-hour EMT services available. If on the depot, dial 911. If you have an emergency, “a sudden illness or injury that if not treated immediately could result in death, long-term impairment or serious jeopardy to your health,” call 911 or go to an Emergency Room. For minor illnesses or injuries after Fillmore is closed, call (717) 245-4047 to speak with the on-call Primary Care Manager (PCM). The on-call PCM can help decide if you should go to an Urgent Care Clinic (UCC) or wait until Fillmore reopens. Failure to obtain a referral (to include for Urgent Care) may cause your care to be covered under the point-of-service (POS) option and you will incur higher costs. |
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