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Passports
 

GENERAL PASSPORT INFORMATION

Appointments are required for most passport services. The American Citizens Services Unit assists American citizens with the following passport services:

 Before you start, please note information on the following:

New passports are collected at the consulate.  The consulate receives passports approximately two weeks after the appointment time in which the applicant may collect.

Appointments

Appointments are required for most passport services. You must bring your completed passport application form and other required documents to your appointment.  The documents required depend on if it is a passport for a minor, first time adult application, or an adult passport renewal.  To make an appointment, please click here.

Special Assistance & Additional Information 

If you require special assistance or accomodations please contact us at (664) 977 – 2000  from 3:00 PM to 4:00 PM.   You can also reach us at ACSTijuana@state.gov.  Additional information regarding U.S. passports is also available from the Department of State.

Service Hours

  • Appointments for Passport services and Consular Reports of Birth Abroad can be made here.

Contact Information

  • Address:
    American Citizen Services
    Paseo de las Culturas s/n
    Mesa de Otay
    Delegación Centenario C.P. 22425
    Tijuana, Baja California
    Telephone:
    (664) 977-2000
    (Dialing from the U.S. 011-52 + phone number)
    For non emergency info call between 3:00pm -4:00pm
    E-mail: ACSTijuana@state.gov

    Appointment Hours:     Monday-Friday
    8:00am – 12:00pm

    Info Hours:     Monday-Friday
    8:00am – 11:00am

    Notarial Services    : Monday-Thursday
    8:00am - 11:00am

    (Except for US and Mexican Holidays and Administrative days)


baja sur residents

  • U.S. citizens who live at the southern end of Baja California Sur may apply at the U.S. Consular Agency in Los Cabos. Click here for the Consular Agency contact information.

    If you apply at the Consular Agency, you must still comply with all the requirements listed on this site.