Online Courses

The National Service Knowledge Network provides self-paced instructional courses, created by subject matter experts, on topics that align with CNCS' strategic intiatives.

Important: The Online Learning Center is a subsite of the National Service Knowledge Network, and requires you to create a separate user account. If you do not have an OLC account already, please create one here.

The following courses are currently available — free of charge — from the Online Learning Center.

Community Engagement and Strengthening

Activating Asset Mapping Description | Access this course
Strengthening Your Organization, Your Community, and Your Projects Description | Access this course

Disability Inclusion

Communicating with People with Disabilities Description | Access this course
Effective Communication, Alternative Formats, and Web Accessibility Description | Access this course
Inclusive Outreach and Recruitment Description | Access this course
Physical and Programmatic Access Description | Access this course
Understanding Disability Legislation for National Service Programs Description | Access this course

Disaster Preparedness

CNCS Disaster Services Online Orientation Description | Access this course
Managing Spontaneous Volunteers in Times of Disaster Description | Access this course

Educational Success and Mentoring

Web-Based Tutor Training Description | Access this course
Youth Impact: Starting and Strengthening Quality Programs Description | Access this course

Faith-Based and Community Initiatives

AmeriCorps*VISTA and Prisoner Reentry Description | Access this course
State Commissions and Faith-Based and Community Organizations Description | Access this course

Financial Management

Key Concepts of Cash and In-Kind Match Description | Access this course
Key Concepts of Financial and Grants Management Description | Access this course
Preparing the Grant Budget for AmeriCorps Programs Description | Access this course
Preparing the Grant Budget for Senior Corps Programs Description | Access this course

Internet Basics

Web and Browser Basics Description | Access this course

Participant Recruitment and Development

Segal AmeriCorps Education Award Description | Access this course
What's Next: Life After Your Service Year Description | Access this course

Performance Measurement

Performance Measurement Instructions

How to Use the CNCS National Performance Measure Instructions Description | Access this course

Performance Measurement Module Series

Overview of Performance Measurement Description | Access this course
High Quality Performance Measurement Description | Access this course
Evidence: What It Is and Where to Find It Description | Access this course
Designing Effective Action for Change Description | Access this course
Collecting High Quality Outcome Data, Part 2 Description | Access this course
Collecting High Quality Outcome Data, Part 1 Description | Access this course

Performance Measurement Program Specific
Performance Measurement Senior Corps Specific Courses

Using National Measures to Demonstrate Impact: Telling the Senior Corps Story Description | Access this course
Performance Measure Requirements: Senior Companion Program Description | Access this course
Performance Measure Requirements: Retired and Senior Volunteer Program Description | Access this course
Performance Measure Requirements: Foster Grandparent Program Description | Access this course
eGrants Work Plan: 2013 RSVP New Applications Description | Access this course

Performance Measurement AmeriCorps Specific Courses

eGrants Performance Measures Module for AmeriCorps Description | Access this course

Program Specific (AmeriCorps, Senior Corps)

eGrants Performance Measures Module for AmeriCorps Description | Access this course
eGrants Work Plan: 2013 RSVP New Applications Description | Access this course
Instruments Approved for School Readiness Description | Access this course
Making the Connection: SaYES to Intergenerational Service-Learning Description | Access this course
Performance Measure Requirements: Foster Grandparent Program Description | Access this course
Performance Measure Requirements: Retired and Senior Volunteer Program Description | Access this course
Performance Measure Requirements: Senior Companion Program Description | Access this course
Performance Measurement Self-Assessments for Senior Corps Programs Description | Access this course
Preparing the Grant Budget for AmeriCorps Programs Description | Access this course
Preparing the Grant Budget for Senior Corps Programs Description | Access this course
Segal AmeriCorps Education Award Description | Access this course
Understanding Disability Legislation for National Service Programs Description | Access this course
Using National Measures to Demonstrate Impact: Telling the Senior Corps Story Description | Access this course
What's Next: Life After Your Service Year Description | Access this course

Resource and Fund Development

Build Fundraising Volunteer Champions Description | Access this course
Corporate Motivation and Response Description | Access this course
Funding Challenges Can Work for You Description | Access this course
Individuals Writing to Individuals Description | Access this course
Writing Proposals Description | Access this course

Volunteer Leveraging

Advanced VISTA Volunteer Management Description | Access this course
Engaging College Students as Volunteer Leaders Description | Access this course
Leveraging Partnerships for Community Impact Description | Access this course
Making the Connection: SaYES to Intergenerational Service-Learning Description | Access this course
Managing Spontaneous Volunteers in Times of Disaster Description | Access this course
Moving Volunteers from Service to Civic Engagement Description | Access this course
Nonprofit Readiness Toolkit Description | Access this course
On-site Project Management Description | Access this course
Project Planning Description | Access this course
Utilizing Volunteers as Project Leaders Description | Access this course
Volunteer Management Description | Access this course